I agree with you there, despite the ubuntu contributors best efforts it's still not ready for Joe Bloggs. Some would argue that it's not supposed to be, that's another conversation entirely, but if this is gonna ever be useful to Joe Bloggs then it needs to be fool-proof.
No CLI knowledge required, no editing config files (didn't we do that enough in Win3.1? ;)), no reinstalling graphics drivers 6 times because they don't work, none of that. It just won't work.