thedude Posted January 15, 2010 Share Posted January 15, 2010 Record your tech supports! That could be a new segment...funny stuff Quote Link to comment Share on other sites More sharing options...
manuel Posted January 15, 2010 Share Posted January 15, 2010 yeah... good way to get his attention. Quote Link to comment Share on other sites More sharing options...
Old Netware Posted January 15, 2010 Share Posted January 15, 2010 Record your tech supports! That could be a new segment...funny stuff Please do it... I just laughed for the last couple hours on the laptop ordeal Will help if I can Quote Link to comment Share on other sites More sharing options...
thedude Posted January 15, 2010 Author Share Posted January 15, 2010 Totaly awsome Quote Link to comment Share on other sites More sharing options...
manuel Posted January 15, 2010 Share Posted January 15, 2010 totally lame (the thread). Quote Link to comment Share on other sites More sharing options...
Old Netware Posted January 15, 2010 Share Posted January 15, 2010 True Tech IT Ninja Quote Link to comment Share on other sites More sharing options...
VaKo Posted January 15, 2010 Share Posted January 15, 2010 Quote Link to comment Share on other sites More sharing options...
foo Posted January 18, 2010 Share Posted January 18, 2010 Quote Link to comment Share on other sites More sharing options...
Netshroud Posted January 21, 2010 Share Posted January 21, 2010 Record them for training purposes... train us to keep a straight face on tech support. Quote Link to comment Share on other sites More sharing options...
Infiltrator Posted March 31, 2010 Share Posted March 31, 2010 Should be interesting, can't wait to see. Quote Link to comment Share on other sites More sharing options...
Trip Posted April 1, 2010 Share Posted April 1, 2010 omg have i got some funny tech support stories ! lol the password in one of our manuals said .... your default user name is AAAAA and your password is AAAAA. do u know how many calls we got saying "i've entered five A's and a full stop but it wont let me in." common sense says try AAAAA if the AAAAA. password didn't work .... this was a conflict of departments we were the developers yet the graphic designers and editors within our head office in london produced the manual. Quote Link to comment Share on other sites More sharing options...
VaKo Posted April 1, 2010 Share Posted April 1, 2010 "Your password has been reset to Password1" "Is that a capital 1?" Quote Link to comment Share on other sites More sharing options...
gaud Posted April 1, 2010 Share Posted April 1, 2010 User tries to change password to "penis" computer rejects password because it is too short. Quote Link to comment Share on other sites More sharing options...
fsck Posted April 1, 2010 Share Posted April 1, 2010 (edited) omg have i got some funny tech support stories ! lol the password in one of our manuals said .... your default user name is AAAAA and your password is AAAAA. do u know how many calls we got saying "i've entered five A's and a full stop but it wont let me in." common sense says try AAAAA if the AAAAA. password didn't work .... this was a conflict of departments we were the developers yet the graphic designers and editors within our head office in london produced the manual. Periods get people every time. We had a certain manufacturing program at work that would only allow the admins to blank out a users password, not change it. This caused trouble because people simply do not understand, "Your password is blank, just type your username and press enter." I also ran across a user once that swore caps-lock was on because the lettering on his keyboard, yes the physical lettering, was in upper-case. Edited April 1, 2010 by fsck Quote Link to comment Share on other sites More sharing options...
Darren Kitchen Posted April 6, 2010 Share Posted April 6, 2010 Let me tell you I've had some of the best tech support calls ever. One of these days when I'm cleared to do so I'll share. Maybe on the Hack Across America tour I'll do a reoccurring supplementary segment series called "Campfire Stores" Quote Link to comment Share on other sites More sharing options...
Trip Posted April 6, 2010 Share Posted April 6, 2010 @gaud & @fsck lol just made me chuckle :) Quote Link to comment Share on other sites More sharing options...
Norwat Posted April 6, 2010 Share Posted April 6, 2010 I approve of this :P Quote Link to comment Share on other sites More sharing options...
slayer9019 Posted April 8, 2010 Share Posted April 8, 2010 lololol....i probably have a few to take the cake. Got 'em written down at home..will share when back from work. One for the time being. (One avoidable problem is the computer is unplugged but nobody will listen to you because they think they are smarter then that.) Them:My computer wont turn on......what should i do Me:Is it plugged in? Them:Of course it is....im not that stupid....i took *insert course here*....I know what Im doing its probably a virus Me:It might be plugged in upside down Them:.........Oh yea it is....its started now ^^^ YOU CANT PLUG IT IN UPSIDE DOWN!!! ^^^^^ Quote Link to comment Share on other sites More sharing options...
Darren Kitchen Posted April 10, 2010 Share Posted April 10, 2010 I had a lady at work that would call me every time any sort of message popped up. Thankfully some calls were short. For example, on my end it might look like: "Hello" "What does it say?" "Click Don't Send Report" "No problem, you take care" Quote Link to comment Share on other sites More sharing options...
Netshroud Posted April 10, 2010 Share Posted April 10, 2010 I get a few calls from friends and family, they're usually short, like telling them to click the "Quarantine" button in an antivirus popup, or making sure their monitor is actually on. Quote Link to comment Share on other sites More sharing options...
Charles Posted April 10, 2010 Share Posted April 10, 2010 Had a call from my sister the other day. She was freaking out since she couldn't get on WoW and had no internet access. Fix: Power cycle router. Was that so hard? *headdesk* Quote Link to comment Share on other sites More sharing options...
SomethingToChatWith Posted April 11, 2010 Share Posted April 11, 2010 I had a lady at work that would call me every time any sort of message popped up. Thankfully some calls were short. For example, on my end it might look like: "Hello" "What does it say?" "Click Don't Send Report" "No problem, you take care" Can't you just disable error reporting? That would save from having to make some phone calls :) Quote Link to comment Share on other sites More sharing options...
Infiltrator Posted April 11, 2010 Share Posted April 11, 2010 Let me tell you I've had some of the best tech support calls ever. One of these days when I'm cleared to do so I'll share. Maybe on the Hack Across America tour I'll do a reoccurring supplementary segment series called "Campfire Stores" I bet you do have one of the best tech support calls ever. Looking forward to hear it. Quote Link to comment Share on other sites More sharing options...
rd8t-x Posted April 14, 2010 Share Posted April 14, 2010 we had a user who was a supervisor for nearly a decade at my last job, and he never knew how to press ctrl alt del, he would always have someone do it for him, for several years. as an exchange admin, we had several users who stored important email in the deleted items folder....we discovered this when we set exchange to empty that folder when outlook was closed, alot of phone calls. a user who said her computer wouldnt power up, went to her office, pressed the power button and it came up, and she said oh, i never use that power button (she would press power on the monitor) i could go on and on, the joys of working as a sys admin / helpdesk Quote Link to comment Share on other sites More sharing options...
h3%5kr3w Posted April 14, 2010 Share Posted April 14, 2010 I got a good one.. My stepdad called Micro$oft for help activating windows XP.... A PIRATED COPY!!! Yeah.. I had a yell session with him.. oh and BTW, I don't know him now :X Quote Link to comment Share on other sites More sharing options...
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