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DARREN!!


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#1 thedude

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Posted 14 January 2010 - 08:40 PM

Record your tech supports! That could be a new segment...funny stuff
If you know what I am thinking then why are you asking?

#2 manuel

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Posted 14 January 2010 - 08:44 PM

yeah... good way to get his attention.

#3 Old Netware

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Posted 14 January 2010 - 08:45 PM

QUOTE (thedude @ Thu, 14 Jan 2010 17:40:27 +0000) <{POST_SNAPBACK}>
Record your tech supports! That could be a new segment...funny stuff


Please do it... I just laughed for the last couple hours on the laptop ordeal

Will help if I can

#4 thedude

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Posted 14 January 2010 - 08:46 PM

Totaly awsome
If you know what I am thinking then why are you asking?

#5 manuel

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Posted 14 January 2010 - 08:47 PM

totally lame (the thread).

#6 Old Netware

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Posted 14 January 2010 - 08:53 PM

True Tech IT Ninja



#7 VaKo

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Posted 14 January 2010 - 10:15 PM


"My name is Ozymandias, king of kings,
Look on my works, ye Mighty, and despair!"

#8 foo

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Posted 18 January 2010 - 01:16 AM



#9 Netshroud

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Posted 20 January 2010 - 11:35 PM

Record them for training purposes... train us to keep a straight face on tech support.
"Why is it 'marketing' when a company helps itself to my information against my will and 'piracy' or 'industrial espionage' if I helped myself to THEIR information against their will ?"

#10 Infiltrator

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Posted 31 March 2010 - 06:59 AM

Should be interesting, can't wait to see.

Regards,
Infiltrator


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#11 Trip

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Posted 31 March 2010 - 08:36 PM

omg have i got some funny tech support stories ! lol

the password in one of our manuals said ....

your default user name is AAAAA and your password is AAAAA.

do u know how many calls we got saying "i've entered five A's and a full stop but it wont let me in."

common sense says try AAAAA if the AAAAA. password didn't work ....

this was a conflict of departments we were the developers yet the graphic designers and editors within our head office in london produced the manual.

"Complex things are usually accomplished in a few easy steps"
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#12 VaKo

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Posted 01 April 2010 - 04:21 AM

"Your password has been reset to Password1"
"Is that a capital 1?"
"My name is Ozymandias, king of kings,
Look on my works, ye Mighty, and despair!"

#13 gaud

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Posted 01 April 2010 - 05:09 AM

User tries to change password to "penis" computer rejects password because it is too short.
-Gaud

Jasager on Open Mesh

"it's still a small price to pay for potential pwnage." - Darren Kitchen

#14 fsck

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Posted 01 April 2010 - 07:48 AM

QUOTE (Trip @ Wed, 31 Mar 2010 20:36:04 +0000) <{POST_SNAPBACK}>
omg have i got some funny tech support stories ! lol

the password in one of our manuals said ....

your default user name is AAAAA and your password is AAAAA.

do u know how many calls we got saying "i've entered five A's and a full stop but it wont let me in."

common sense says try AAAAA if the AAAAA. password didn't work ....

this was a conflict of departments we were the developers yet the graphic designers and editors within our head office in london produced the manual.


Periods get people every time. We had a certain manufacturing program at work that would only allow the admins to blank out a users password, not change it. This caused trouble because people simply do not understand, "Your password is blank, just type your username and press enter."

I also ran across a user once that swore caps-lock was on because the lettering on his keyboard, yes the physical lettering, was in upper-case.

Edited by fsck, 01 April 2010 - 07:48 AM.

WARNING: According to the state of California, this post may or may not cause cancer.

#15 Darren Kitchen

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Posted 06 April 2010 - 01:55 AM

Let me tell you I've had some of the best tech support calls ever. One of these days when I'm cleared to do so I'll share.

Maybe on the Hack Across America tour I'll do a reoccurring supplementary segment series called "Campfire Stores"
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#16 Trip

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Posted 06 April 2010 - 07:33 AM

@gaud & @fsck

lol just made me chuckle smile.gif


"Complex things are usually accomplished in a few easy steps"
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#17 Norwat

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Posted 06 April 2010 - 12:18 PM

I approve of this tongue.gif

#18 slayer9019

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Posted 08 April 2010 - 12:26 AM

lololol....i probably have a few to take the cake. Got 'em written down at home..will share when back from work.

One for the time being. (One avoidable problem is the computer is unplugged but nobody will listen to you because they think they are smarter then that.)

Them:My computer wont turn on......what should i do
Me:Is it plugged in?
Them:Of course it is....im not that stupid....i took *insert course here*....I know what Im doing its probably a virus
Me:It might be plugged in upside down
Them:.........Oh yea it is....its started now


^^^ YOU CANT PLUG IT IN UPSIDE DOWN!!! ^^^^^

#19 Darren Kitchen

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Posted 09 April 2010 - 11:57 PM

I had a lady at work that would call me every time any sort of message popped up. Thankfully some calls were short. For example, on my end it might look like:

"Hello"

"What does it say?"

"Click Don't Send Report"

"No problem, you take care"
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#20 Netshroud

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Posted 10 April 2010 - 04:32 AM

I get a few calls from friends and family, they're usually short, like telling them to click the "Quarantine" button in an antivirus popup, or making sure their monitor is actually on.
"Why is it 'marketing' when a company helps itself to my information against my will and 'piracy' or 'industrial espionage' if I helped myself to THEIR information against their will ?"




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