evertvaningen Posted January 29, 2015 Posted January 29, 2015 Dear Hak5 staff,Hi my name is Evert from The NetherlandsSome time ago i purchased theWIFI PINEAPPLE MARK V ULTRA BUNDLE 7800 This bundle is perfect for my pentesting needs. I have never worked with the pineapple before so i took some weeks to know it a little bit better. After a wile i wanted to test out the Pineapple Juice 7600 but yeah... I can't change the plug on the battery adapter, but i can on the one of the Wifi Pineapple.The adapter of the Wifi Pineapple can't charge the 7800 battery.Now here is the problem, I bought a power plug for this situation so i can use the adapter that came with the Battery I left it charging overnight when suddenly i woke up to smell a terrible odor.I got out to investigate to find out that my battery was smoking, i panicked and pulled out the adapter.Status report:Battery charger: worksAbility of the battery to charge: friedBattery switch: worksBattery on indicator: worksBattery level indicator is always fully on when button is pressed: fried I am surprised this happened because a power plug converter US -> EU can't be the causer of this.Maybe it was a faulty adapter or Maybe it was the battery i don't know.Either way i can't enjoy the mayhem of a battery powered Pineapple :( I hope someone can help me. Greeting from The NetherlandsEvert Quote
cooper Posted January 29, 2015 Posted January 29, 2015 That power plug thing doesn't look like it actually converts the current, so you're pumping 220V into the charger. Are you sure that white sticker states it can cope with that? Quote
Rkiver Posted January 29, 2015 Posted January 29, 2015 The power supplies are switching and can handle 100-240. I think the issue might have been leaving it charging overnight. There is a warning about unattended charging. Quote
Oli Posted January 29, 2015 Posted January 29, 2015 (edited) That shouldn't really happen though... Sounds like a fire / electrocution hazard and potentially cheap Chinese electronics. If you can be bothered, please crack open the PSU / battery case and post some photos of the PCB so we can try and see the quality and what failed. Edited January 29, 2015 by Oli Quote
Sebkinne Posted January 30, 2015 Posted January 30, 2015 You can always contact shop@hak5.org for a replacement. Cracking open your battery will most likely mean that we cannot replace it anymore though. Quote
evertvaningen Posted January 30, 2015 Author Posted January 30, 2015 You can always contact shop@hak5.org for a replacement. Cracking open your battery will most likely mean that we cannot replace it anymore though. I will Quote
evertvaningen Posted January 30, 2015 Author Posted January 30, 2015 Well i did contact Support@hak5.org but nobody answered, so i seek out the awesome forms.I hope i can get a replacement. Quote
barry99705 Posted January 30, 2015 Posted January 30, 2015 Well i did contact Support@hak5.org but nobody answered, so i seek out the awesome forms. I hope i can get a replacement. It can take a couple days for a reply sometimes. There's only a few of them. Quote
Rkiver Posted January 30, 2015 Posted January 30, 2015 Well i did contact Support@hak5.org but nobody answered, so i seek out the awesome forms. I hope i can get a replacement. Seven minutes...you waited 7 whole minutes. Show some patience. Quote
Rkiver Posted February 4, 2015 Posted February 4, 2015 Sara who runs the Hakshop is one person, and they are busy. Just be patient. Quote
evertvaningen Posted February 9, 2015 Author Posted February 9, 2015 Sara who runs the Hakshop is one person, and they are busy. Just be patient. I did not know that, thank you for telling me Quote
cheeto Posted February 17, 2015 Posted February 17, 2015 I had exactly the same issue with my battery juice a while back. When i was in the US i tried it once and all was well. When i arrived to South America. (here they use 220v) The battery would hardly charge and all the lights except one would light up. Hakshop took care of my problem and sent me another. However, From now on, i just charge mine with a 220v to 110v transformer. I know... the adapter says 100v-220v, however I think it's not very accurate. Quote
Black-Assassin Posted March 10, 2015 Posted March 10, 2015 may be you given the battery to much power check the charger input and output power. Quote
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