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windows explorer problems....


bmanice
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Hey guys, my buddies computer is not loading explorer when logging onto an account, even admin in safe mode, i try to run a new task from task manager to try to start it and it doesnt work. It will load than kill itself... i think this is the doing of a virus... totally unsure though

any thoughts on getting his computer back to normal?

avg av, as, arkit returned nothing...

thanks again... help is much appreciated....

-Brandon

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Hey guys, my buddies computer is not loading explorer when logging onto an account, even admin in safe mode, i try to run a new task from task manager to try to start it and it doesnt work. It will load than kill itself... i think this is the doing of a virus... totally unsure though

any thoughts on getting his computer back to normal?

avg av, as, arkit returned nothing...

thanks again... help is much appreciated....

-Brandon

Run a registry scan on it.

http://www.pctools.com/registry-mechanic/

That is how I fixed the problem on a friends PC.

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yea, i just backed up everything... the more and more i think about it and research it, it looks like a corrupt system file rather than a virus... pretty odd though, i've never encountered this problem before, its prob because its an older dell running dell's version of xp home  :sad:

oh well, i usually like to figure out what causes a problem, so i can tend to it better in the future, but i guess in this case its gonna be one of those mystery things...

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yea, i just backed up everything... the more and more i think about it and research it, it looks like a corrupt system file rather than a virus... pretty odd though, i've never encountered this problem before, its prob because its an older dell running dell's version of xp home  :sad:

oh well, i usually like to figure out what causes a problem, so i can tend to it better in the future, but i guess in this case its gonna be one of those mystery things...

Oh!

If its a corrupt system file then just do this.

Pop in the XP disc go into console

Run -

sfc /scannow

That should fix it  :D

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thanks for the insight man, but i tried that..

would that repair ALL windows systems files?

your help has been appreciated

Damn, I swear I or one of my friends had this problem and I know I fixed it. There had to be something else I did. Have you tried a disk defrag... it may help you never know.

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no defrag, did do a chkdsk /P while in repair console off of the xp pro cd...

could that really cause a problem like this?

what am i thinking, we are talkin about windows here, you can look at the dam thing the wrong way and it will BSOD  :shock: LOL

Try a chkdsk /F

Edit - Removed anti-windows comment, not wanting to start a flame fest.

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no defrag, did do a chkdsk /P while in repair console off of the xp pro cd...

could that really cause a problem like this?

what am i thinking, we are talkin about windows here, you can look at the dam thing the wrong way and it will BSOD  :shock: LOL

Try a chkdsk /F

Edit - Removed anti-windows comment, not wanting to start a flame fest.

yea yea i know, cant help but to get aggravated and frustrated with good ole' windows sometimes...

back to topic, i will try that on my next attack...

im also thinking about doing another sfc /scannow for the hell of it...

is there any other system file repairs i can perform? do you know of any good dos shell AV/AS/Reg Repair programs?

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no defrag, did do a chkdsk /P while in repair console off of the xp pro cd...

could that really cause a problem like this?

what am i thinking, we are talkin about windows here, you can look at the dam thing the wrong way and it will BSOD  :shock: LOL

Try a chkdsk /F

Edit - Removed anti-windows comment, not wanting to start a flame fest.

yea yea i know, cant help but to get aggravated and frustrated with good ole' windows sometimes...

back to topic, i will try that on my next attack...

im also thinking about doing another sfc /scannow for the hell of it...

is there any other system file repairs i can perform? do you know of any good dos shell AV/AS/Reg Repair programs?

Not really. I honestly did not even know they had DOS AV's. Hey man just for the heck of it as well try booting into it in safe mod and running the task explorer.exe then waiting 5-10 minutes to see if it at least starts... maybe you shall have better luck. Read your pm's I sent something that might help.

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  • 2 weeks later...

eh, i like fixing problems without resorting to complete destruction and rebuilding.......

there were 2 trojans found and deleted, everything is back to normal... sometimes its better to find out why a problem happens rather than say f it and waste all that time backing up, formating, re-installing the os + all other programs, than restoring your backed up files... all it usually takes is a few scans and reboots to fix a problem.......

thanks for the help guys, cya around the boards

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  • 2 weeks later...

Once you have had a virus, trojan, spyware problem, you have been compromised, in order to know that you have no more sh*t on your pc, you must reinstall the os, because often they download other crap onto your pc also there is no way to know that you have got it all. this is what Steve Gibson (Security Now) would say, sorry for the bad new on the trojans. just at least think about what i said.

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Paraphrased quote from a customer I was once speaking to "I only have about 50 viruses on my computer, thats not too many.". I'm clearly not a computer security professional (though my degree I might eventually get might count towards this), however, no one ever says that to me and gets away with it. He found him self on the floor crying with a quick "One is one too many" reply lol. Sounds like poor customer relations, but agreeing with a statement like that is just bad customer service.

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