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Nano Range 5 feet :(


cheeto
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Hey guys,

I have a very unusual issue with my Nano.  

Now before getting into it, let me say, I'm using the latest firmware (1.1.3) +  I've done 3 factory resets , and I formatted the SD card as well and it's still messed up.

The issue:

Today I fired up my Nano and I simply couldn't connect to it when more than 5 feet away!!!

The Strange thing is that I CAN SEE the ssid from around 20-30 away but I can't connect. 

2 days ago it was working flawlessly.

Anyway, I am powering it via Battery,   5.0v = 2.0A cell phone charger,  Also have it connected to my laptop via USB.   

Modules installed: NONE

I can connect to it when i have it connected to a usb.

 

Can anyone PLEASE give me an idea of what is going on and how i can get it to work normally?

 

Thanks!!!

 

additional info:

br-lan    Link encap:Ethernet  HWaddr 00:C0:CA:8B:3B:7D
          inet addr:172.16.42.1  Bcast:172.16.42.255  Mask:255.255.255.0
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:3375 errors:0 dropped:165 overruns:0 frame:0
          TX packets:3042 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:568577 (555.2 KiB)  TX bytes:1986472 (1.8 MiB)

eth0      Link encap:Ethernet  HWaddr 00:C0:CA:8B:3B:7D
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)
          Interrupt:4

lo        Link encap:Local Loopback
          inet addr:127.0.0.1  Mask:255.0.0.0
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:38 errors:0 dropped:0 overruns:0 frame:0
          TX packets:38 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0
          RX bytes:3005 (2.9 KiB)  TX bytes:3005 (2.9 KiB)

wlan0     Link encap:Ethernet  HWaddr 00:C0:CA:8B:3A:B5
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:3478 errors:0 dropped:0 overruns:0 frame:0
          TX packets:3431 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:642515 (627.4 KiB)  TX bytes:2103694 (2.0 MiB)

wlan0-1   Link encap:Ethernet  HWaddr 02:C0:CA:8B:3A:B5
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:399 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:57008 (55.6 KiB)

wlan1     Link encap:Ethernet  HWaddr 00:C0:CA:8B:3C:44
          UP BROADCAST MULTICAST  MTU:1500  Metric:1
          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
          TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:0 (0.0 B)  TX bytes:0 (0.0 B)

wlan2     Link encap:Ethernet  HWaddr 00:13:EF:C2:09:C3
          inet addr:192.168.1.104  Bcast:192.168.1.255  Mask:255.255.255.0
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:2375 errors:0 dropped:0 overruns:0 frame:0
          TX packets:2361 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000
          RX bytes:1075174 (1.0 MiB)  TX bytes:456480 (445.7 KiB)

 

Edited by cheeto
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I'm starting to think that this is a hardware problem.

Fact:  I can see the Nano's SSID from a normal distance (25 - 30 feet)

Fact: I can't connect to it unless I'm within 5 feet from the device

I tried to connect with several devices, mobile phone, tablet and laptop.  same results  :(

I've changed wifi channels, changed mac address, tried connecting to both the open AP and private AP.  same results.  :(

I searched the forum and this issue has not been mentioned

When the problem occurred I was powering it with a 5.0v  1.5a battery.   So I think we could discard having fried it.   Heck, I'm connected to it now and could see the GUI.  (but I'm a foot away from the nano)

What's going on???

 

Cheers

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23 hours ago, cheeto said:

I'm starting to think that this is a hardware problem.

Fact:  I can see the Nano's SSID from a normal distance (25 - 30 feet)

Fact: I can't connect to it unless I'm within 5 feet from the device

I tried to connect with several devices, mobile phone, tablet and laptop.  same results  :(

I've changed wifi channels, changed mac address, tried connecting to both the open AP and private AP.  same results.  :(

I searched the forum and this issue has not been mentioned

When the problem occurred I was powering it with a 5.0v  1.5a battery.   So I think we could discard having fried it.   Heck, I'm connected to it now and could see the GUI.  (but I'm a foot away from the nano)

What's going on???

 

Cheers

Have you tested it without wlan2 attached? Just curious :)

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Yes I did.  I tried without wlan2 and it still the same.

What I find extremely odd is that I can see the ssid from a normal distance  (like 30 feet or so) but it won't connect at all.

I tried different devices and no go.

 

Thanks for your input though.

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Hey tanks for jumping in.

Up to now I've tried:

HTC M9

IPHONE 7

SAMSUNG S2 TABLET

LENOVO LAPTOP

The results are exactly the same.   I tried using my MKV and these same devices connect without issues.

Could my Nano be damaged?

 

:(

 

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You said you have it on bsttery. Use the supplied Y cable an plug both ends into the computer an then plug into nano an try connecting to SSID. If it works then you need a stronger battery like 4000MH or you need a better antenna like mine aren't the supplied ones. Oh reason. Why I ask you too connect both Y cables in is because normally wifi needs a lot power

 

 

Edited by Mr.Pupp3T
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Hi and thanks for your feedback.

I've tried multiple power sources:  battery, iphone adapter, and laptop computer.  Unfortunately I continue to have the problem.

I'm pretty sure it's a hardware issue.   I recently downgraded to the oldest firmware but it made no difference.

 

Looks like I either have a paperweight or I'm going to have have to crack it open.   I am not looking forward to it.

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Thanks Seb,

I just wrote to hak5.

Just a side note, I swapped antennas and even tried a router's antenna and the results are the same.  It will only connect withing a 5-6 feet radius.

I honestly don't have a clue to what has happen.

Thanks again.

 

 

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Yah, I am totally puzzled... But I contacted the Hakshop and they're gonna fix me up.

Just to go public on this, The Hak5 Team stands by their products as well as their customers.  

Looking forward to continue buying from them!!  

  • Upvote 3
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  • 2 weeks later...

JUST WANTED TO SAY THANK YOU HAK5, namely SEB, DARREN & JAYSON for fixing up my Nano. 

It arrived today!!!!  

THANKS!!

 

given that i live outside the US, I won't actually have my hands on it till later on this year.   In the meantime, I'll hangout in the forum and do some catching up on some threads here in the forum.

THANKS AGAIN!!

Edited by cheeto
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  • 4 weeks later...

This is very similar to my problem, tried everything. PineAP will only gather from about five feet away. Recon / Site Survey works no issue. However, connecting to management AP, I get nothing or bad password and I know it is right - changed and did all sorts of troubleshooting. I did a test creating a network from the other side of the house. Watched and refreshed PineAP result every few minutes. Walked it in ten feet and checked, did this until five feet away and it finally showed up in the list. Repeated this several times with same result. Factory reset several times as well. 

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Sorry to hear that you`re nano is acting up.

I tried everything as well but had no luck.

The strange thing is that this happened suddenly.   I took good care of mine and I had used it perfectly fine just a couple of days before the problem.  Did you try changing your antennas?    I tried that and made no difference.   I could only connect  from 5 feet away.   I hope you can figure it out.

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