t31m0 Posted August 15, 2014 Share Posted August 15, 2014 Hello! I´m writting you because my mk5 does not work. It does not work rj45 (eth0). At the begining I could access the pineapple trought the wifi (trying to reflash so see if there is a s oftware issue). Now there is only the red light ... and proven all the steps that this URD has: https://wifipineapple.com/?flashing&version = mk5 but now there is no way to connect to the pineapple, does not connect either cable or wifi and it seems completely dead. The pienapple only has 3 moths. greetingsNOTE: It is not the first pineapple I buy, and I have 2 operating mk4 and they work as good as the first dayI have checked the forum to answers but anything worked. Quote Link to comment Share on other sites More sharing options...
Rkiver Posted August 15, 2014 Share Posted August 15, 2014 When you say you have followed the flashing guide, I suggest you go through the unbricking part of it. Unbricking a bricked WiFi Pineapple MKVBricked your WiFi Pineapple MKV? Unbricking is easy and doesn't require any extra hardware! Download the special factory image. This image is the WiFi Pineapple MKV's 1.2.0 firmware, packaged differently to allow unbricking. Please verify it's md5 checksum to be 167b1533b9dd5c49f7107413fb960bfa. Power off your WiFi Pineapple MKV and set the DIP switches to up, up, up, up, down (from left to right). Connect to your WiFi Pineapple MKV via ethernet and set your network interface to a static IP of 192.168.1.2 Boot up the WiFi Pineapple MKV. After around five seconds, you can navigate to http://192.168.1.1 Upload the factory-1.2.0.bin file through the interface. Wait for it to complete. Set all the DIP switches back to the default configuration up, up, up, up, up (from left to right). Make sure the SD card is inserted and powercycle the WiFi Pineapple MKV. Your device will now boot the 1.2.0 firmware. Please wait patiently and refer to the first boot instructions in your WiFi Pineapple MKV instructions. You may skip any information relating to the stager. You are done. Enjoy your freshly flashed WiFi Pineapple MKV! Quote Link to comment Share on other sites More sharing options...
ARDETROYA Posted August 15, 2014 Share Posted August 15, 2014 When you say you have followed the flashing guide, I suggest you go through the unbricking part of it. He did. I have talked with him. The problem seems to be that the Ethernet port does not respond. As my point of view, it´s a hardware problem. Quote Link to comment Share on other sites More sharing options...
t31m0 Posted August 15, 2014 Author Share Posted August 15, 2014 Exactly .... Quote Link to comment Share on other sites More sharing options...
droose Posted August 15, 2014 Share Posted August 15, 2014 Potentially silly question, but what about power? Are we using the correct cord? Is there anything plugged into the USB slot? Quote Link to comment Share on other sites More sharing options...
t31m0 Posted August 15, 2014 Author Share Posted August 15, 2014 (edited) Potentially silly question, but what about power? Are we using the correct cord? Is there anything plugged into the USB slot? Nothing is connected by usb ... the problem is that it does not detect or connect to rj45 (ech0) no way ... after many many tests .... and if you do not clearly detected and not connected with any connection ... you can not flash or recover.... but since a few days ... I realized ... that the (eth0) was failing .... today to install the latest version 2.0.3 ... I thought that would solve the problem but eventually stopped responding completely.... NOTE: I connect by wifi ... manage the update 2.0.2 to 2.0.3 ... wlan1 making getway ...because cable not working .... the original charger * Edited August 15, 2014 by t31m0 Quote Link to comment Share on other sites More sharing options...
Darren Kitchen Posted August 15, 2014 Share Posted August 15, 2014 It seems like there's a problem with the Ethernet. Let's go through some troubleshooting. 1. Have you tried a different Ethernet cable? Let's rule out that the cable isn't bad. 2. Have you tried a different PC? Let's rule out that there isn't a problem there. 3. Does the Amber LED light when attempting to use Ethernet? 4. From the Network tile, do you see information regarding eth0? 5. Is there anything in the Logs tile to indicate a faulty Ethernet controller? Repeating messages regarding eth0 going up and down? 6. Has a reflash of factory firmware 1.2.0 using the unbricking method resolved the issue? If these steps have been exhausted, I recommend making a request for a replacement unit at hakshop.com/exchange and following up with exchange@hak5.org Quote Link to comment Share on other sites More sharing options...
t31m0 Posted August 16, 2014 Author Share Posted August 16, 2014 (edited) It seems like there's a problem with the Ethernet. Let's go through some troubleshooting. 1. Have you tried a different Ethernet cable? Let's rule out that the cable isn't bad. 2. Have you tried a different PC? Let's rule out that there isn't a problem there. 3. Does the Amber LED light when attempting to use Ethernet? 4. From the Network tile, do you see information regarding eth0? 5. Is there anything in the Logs tile to indicate a faulty Ethernet controller? Repeating messages regarding eth0 going up and down? 6. Has a reflash of factory firmware 1.2.0 using the unbricking method resolved the issue? If these steps have been exhausted, I recommend making a request for a replacement unit at hakshop.com/exchange and following up with exchange@hak5.org I Darren .... Yes.... all those tests I have done .... 1. Have you tried a different Ethernet cable? -------> 4 or 5 times and different cables .... 2. Have you tried a different PC? ----------------------> 4 different pcs and different 5-port rj45 3. Does the Amber LED light when attempting to use Ethernet? -----> No ....Under no circumstances (no light Amber) ... 4. From the Network tile, do you see information regarding eth0? -----> before upgrading ... eth0 information connecting me looked but only by wifi ... did not work even before the eth0 (only sometimes) very well thought out the problem and actualize firmaware ... because cable could not ..and anything now I can not recover because not detected under any concept cord rj45 .... 5. Is there anything in the Logs tile to indicate a faulty Ethernet controller? Repeating messages regarding eth0 going up and down? ..---------> . No ... in the logs did not see anything specific on eth0 ... everything seemed fine .... ARDETROYA state .... to me doing tests .... and I connect via ssh (wifi) ifconfig eth0 down / ifconfig eth0 up ... etc ..... Many tests ... 6. Has a reflash of factory firmware 1.2.0 using the unbricking method resolved the issue? ------ > Sure ... prove all ... and after resetting the rj 45 was still not working ... I went back to install the 2.0.3 version ... but I leave to answer ... and now I have only static red light .... and as before the rj45 not respond ... I can not recover .. NOTE: sorry for my english .... With the web inposible recovery mode (the last button on the pineapple factory loaded image of 1.2) and have to access this 192.168.1.1 and I not have eth0 (rj45) ....Not work .... And the system default reset ... does not work any more ... I tried everything .. Edited August 16, 2014 by t31m0 Quote Link to comment Share on other sites More sharing options...
Darren Kitchen Posted August 17, 2014 Share Posted August 17, 2014 If these steps have been exhausted, I recommend making a request for a replacement unit at hakshop.com/exchange and following up with exchange@hak5.org. Please include your MK5 serial number located on the bottom of the unit. We will ensure that you have a properly working unit. I would like to test your unit for hardware defects if at all possible. Quote Link to comment Share on other sites More sharing options...
Ohm Posted August 17, 2014 Share Posted August 17, 2014 Question. I tried to clear the SD of pcap data and now I can't cd to '/sd'. Were there important files in the sd card that I should know about, now the my pineapple is upgraded to the latest firmware? Quote Link to comment Share on other sites More sharing options...
t31m0 Posted August 17, 2014 Author Share Posted August 17, 2014 If these steps have been exhausted, I recommend making a request for a replacement unit at hakshop.com/exchange and following up with exchange@hak5.org. Please include your MK5 serial number located on the bottom of the unit. We will ensure that you have a properly working unit. I would like to test your unit for hardware defects if at all possible. Correction .... jejejej Exchanges:exchanges@hak5.org Thanks Darren ... NOTE: I do not have as much time to wait for the replacement ...ArdeTroya and me are going to a security conference to present your products :P ... I'm going to buy another .. but I send this pineapple darren for your look and do the tests .... ;) Quote Link to comment Share on other sites More sharing options...
fringes Posted August 17, 2014 Share Posted August 17, 2014 Question. I tried to clear the SD of pcap data and now I can't cd to '/sd'. Were there important files in the sd card that I should know about, now the my pineapple is upgraded to the latest firmware? This doesn't really seem related to the defective Ethernet interface in this topic. Can you start a new topic and provide relevant details? For example, "... tried to clear the SD of pcap data..." is subject to many interpretations. Quote Link to comment Share on other sites More sharing options...
t31m0 Posted August 17, 2014 Author Share Posted August 17, 2014 Question. I tried to clear the SD of pcap data and now I can't cd to '/sd'. Were there important files in the sd card that I should know about, now the my pineapple is upgraded to the latest firmware? You have formatted the sd card ??? (I tried to clear the SD) How ???? Opinion ... format the sd card in the pc ... makes a swap and ext4 partition .... an retested ... Quote Link to comment Share on other sites More sharing options...
t31m0 Posted August 17, 2014 Author Share Posted August 17, 2014 This doesn't really seem related to the defective Ethernet interface in this topic. Can you start a new topic and provide relevant details? For example, "... tried to clear the SD of pcap data..." is subject to many interpretations. Yes true ... new topic :) Quote Link to comment Share on other sites More sharing options...
Ohm Posted August 17, 2014 Share Posted August 17, 2014 This doesn't really seem related to the defective Ethernet interface in this topic. Can you start a new topic and provide relevant details? For example, "... tried to clear the SD of pcap data..." is subject to many interpretations. My apologies. I'll do that. Quote Link to comment Share on other sites More sharing options...
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