c2 VPN service to C2 works OK until opening SSH terminal to Hak5 device

[hbackus]

I run a VPN service to connect to the Internet. I can open my C2 instance OK and see my devices and stats OK. When I select a device, terminal, and try to open a SSH connection to the device I get the spinning circle icon  and never get the SSH session established. Any suggestion on how to keep my VPN session and be able to open a SSH session from withing my C2 instance would be appreciated.

 

[chrizree]

Do you have Hak5 devices in C2 other than your two LAN Turtles? Any difference when connecting to different devices or the same on all?

[Aaron Outhier]

I think it would help to know more details about your setup? For example:

Is C2 server connected to the VPN server?

Or perhaps C2 is the VPN server? If you don't know what I mean here, just skip it.

If the VPN is separate from/external to the VPN, then is your computer connected to the VPN?

Also, are any of your Hak5 devices connected to the VPN?

Finally, if the VPN were disconnected, would any of the other components be on the same network?

I suspect a routing issue, but impossible to say with current information.

Please do not post any public or Internet-facing ip addresses or domain names in your response. Also, please redact any personally identifiable info.

[hbackus]

I am running Expressvpn client to the Internet. I am able to connect to my Cloud CE instance now. I apologize for the late response.

 

[hbackus]

I am not able to SSH to any device I have in my C2 instance. Any suggestion on troubleshooting would be appreciated.