Setup url not resolving

NShoe · August 8, 2016

Hi everyone, I recently bought a wifi pineapple tetra at defcon and I can't seem get the setup url to load. The light is flashing blue so I know it works to some degree and I don't think it's because my internet connection is too slow either, what should I do?

Foxtrot · August 8, 2016

Does the light always flash? It should turn solid after 30seconds or so.

NShoe · August 8, 2016

Yeah, it turns solid so that can't be it, right?

Foxtrot · August 8, 2016

hmm.

What is the URL you're trying to access?

NShoe · August 8, 2016

http://172.16.42.1:1471/

Foxtrot · August 9, 2016

What OS are you using?

Is the microUSB cable plugged into the right port on the TETRA? (eth)

NShoe · August 9, 2016

I'm using Ubuntu 13.04 and yes it's plugged into the eth1 port.

Skinny · August 9, 2016

How are you powering the Tetra?

NShoe · August 10, 2016

With the charger that came with it, why, could it be a power issue?

Foxtrot · August 10, 2016

Unlikely. What is the output of "ifconfig" from your Ubuntu machine with the pineapple fully booted and connected to it?

NShoe · August 10, 2016

Here's the output of ifconfig:

unix@unix-Latitude-E6320:~$ ifconfig
eth0      Link encap:Ethernet  HWaddr 78:e7:d1:af:6f:a2  
          inet addr:192.168.1.230  Bcast:192.168.1.255  Mask:255.255.255.0
          inet6 addr: fe80::7ae7:d1ff:feaf:6fa2/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:4641 errors:0 dropped:0 overruns:0 frame:0
          TX packets:3662 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:3500086 (3.5 MB)  TX bytes:790118 (790.1 KB)
          Interrupt:22 Memory:d8300000-d8320000 

eth1      Link encap:Ethernet  HWaddr 00:13:37:a5:ab:12  
          inet addr:172.16.42.182  Bcast:172.16.42.255  Mask:255.255.255.0
          inet6 addr: fe80::213:37ff:fea5:ab12/64 Scope:Link
          UP BROADCAST RUNNING MULTICAST  MTU:1500  Metric:1
          RX packets:30 errors:0 dropped:0 overruns:0 frame:0
          TX packets:124 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:1000 
          RX bytes:3130 (3.1 KB)  TX bytes:23453 (23.4 KB)

lo        Link encap:Local Loopback  
          inet addr:127.0.0.1  Mask:255.0.0.0
          inet6 addr: ::1/128 Scope:Host
          UP LOOPBACK RUNNING  MTU:65536  Metric:1
          RX packets:553 errors:0 dropped:0 overruns:0 frame:0
          TX packets:553 errors:0 dropped:0 overruns:0 carrier:0
          collisions:0 txqueuelen:0 
          RX bytes:51810 (51.8 KB)  TX bytes:51810 (51.8 KB)

Foxtrot · August 11, 2016

Hmm. Can you ping 172.16.42.1? Have you tried a different machine?

NShoe · August 11, 2016

Yeah, I tried it on Windows and I had the same problem. Here's the output when I ping it:

	unix@unix-Latitude-E6320:~$ ping 172.16.42.1
PING 172.16.42.1 (172.16.42.1) 56(84) bytes of data.
64 bytes from 172.16.42.1: icmp_req=1 ttl=64 time=0.470 ms
64 bytes from 172.16.42.1: icmp_req=2 ttl=64 time=0.646 ms
64 bytes from 172.16.42.1: icmp_req=3 ttl=64 time=0.451 ms
64 bytes from 172.16.42.1: icmp_req=4 ttl=64 time=0.602 ms
64 bytes from 172.16.42.1: icmp_req=5 ttl=64 time=0.612 ms
64 bytes from 172.16.42.1: icmp_req=6 ttl=64 time=0.646 ms
64 bytes from 172.16.42.1: icmp_req=7 ttl=64 time=0.440 ms
64 bytes from 172.16.42.1: icmp_req=8 ttl=64 time=0.605 ms
64 bytes from 172.16.42.1: icmp_req=9 ttl=64 time=0.610 ms
64 bytes from 172.16.42.1: icmp_req=10 ttl=64 time=0.645 ms
64 bytes from 172.16.42.1: icmp_req=11 ttl=64 time=0.471 ms
64 bytes from 172.16.42.1: icmp_req=12 ttl=64 time=0.634 ms
64 bytes from 172.16.42.1: icmp_req=13 ttl=64 time=0.644 ms
^C
--- 172.16.42.1 ping statistics ---
13 packets transmitted, 13 received, 0% packet loss, time 11999ms
rtt min/avg/max/mdev = 0.440/0.575/0.646/0.080 ms

Sebkinne · August 11, 2016

Hi NShoe,

That is some very strange behavior. Because you are able to ping the device, it will be a software issue. Thankfully we are easily able to recover the WiFI Pineapple TETRA. Simply follow our Firmware Recovery instructions on our FAQ. This should get you up and running in no time.

NShoe · August 13, 2016

Ok, here's what went down, I hit the reset button, the yellow LED was solid, then I plugged it into my laptop and tried to configure a static ip address for it and I got this error in command line:

	root@unix-Latitude-E6320:/home/unix# ifconfig eth1 192.168.1.1 netmask 255.255.255.0 up
SIOCSIFADDR: No such device
eth1: ERROR while getting interface flags: No such device
SIOCSIFNETMASK: No such device
eth1: ERROR while getting interface flags: No such device

NShoe · August 17, 2016

So, is this fixable or should I send my pineapple back so I can get another one?

Sebkinne · August 17, 2016

33 minutes ago, NShoe said:

So, is this fixable or should I send my pineapple back so I can get another one?

I kind of doubt this is an issue with the WiFi Pineapple TETRA, as you were able to ping. What is the output of ifconfig -a with the TETRA plugged in?

r3dfish · August 18, 2016

You guys need to update the firmware recovery instructions on the faq page:

root@unix-Latitude-E6320:/home/unix# ifconfig eth1 192.168.1.1 netmask 255.255.255.0 up

the IP address should be 192.168.1.2.

Sebkinne · August 18, 2016

36 minutes ago, r3dfish said:
You guys need to update the firmware recovery instructions on the faq page:
root@unix-Latitude-E6320:/home/unix# ifconfig eth1 192.168.1.1 netmask 255.255.255.0 up
the IP address should be 192.168.1.2.

Thanks, I have resolved the typo!

NShoe · August 18, 2016

Thanks that worked this time, but after that when I browsed to 192.168.1.1 and tried to upload the firmware image, it disconnected me and prompted me with a dialog box that said "Authentication Required", and underneath it said "A username and password are being requested by http://192.168.1.1. The site says: "RT-N12B1" ". Has anybody gotten that before, what's the password? What should I do now?

Sebkinne · August 19, 2016

13 minutes ago, NShoe said:

Thanks that worked this time, but after that when I browsed to 192.168.1.1 and tried to upload the firmware image, it disconnected me and prompted me with a dialog box that said "Authentication Required", and underneath it said "A username and password are being requested by http://192.168.1.1. The site says: "RT-N12B1" ". Has anybody gotten that before, what's the password? What should I do now?

That is the router (home router, office, whatever) you are connected to. It must be on the same subnet. Disconnect from any other network (ethernet, wifi, whatever) and try again. This is definitely not an issue with the WiFi Pineapple :)

NShoe · August 19, 2016

Ok, so I tried doing it while disconnected, went through the procedure, browsed to 192.168.1.1, then when I clicked on update firmware, firefox took me to a page that said "Offline mode" "Firefox is currently in offline mode and can't browse the Web.". What did I do wrong this time?

Foxtrot · August 19, 2016

Are you sure you set the interface connected to the TETRA to have an IP address of 192.168.1.2?

NShoe · August 20, 2016

Yes, I'm sure, why?

NShoe · August 24, 2016

What else could it be?

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Setup url not resolving

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