I can't factory reset wifi pineapple.

[odeon]

I got into this mess because I downloaded the latest firmware from hak5  upgrade-2.1.3-stable.2022101708401.bin without doing the recovery file thing

https://docs.hak5.org/wifi-pineapple/faq/factory-reset-and-recovery

as the pvii was working.followed the instructions to upload the firmware which it told me was done successfully. THEN the update (red/blue) alternating went through it's cycle and then went SOLID RED = bad USB file.

and I think I corrupted the firmware.  The issue is that I can't get the recovery working now. I CAN get the pvii hooked up to the linux box but I can't 172.16.42.42. It's there but I can't browse to it. It tried both incognito and flushing the browser cache just in case. I have hard reset the pvii ( hold reset for three flashes solid red) but NOTHING I do works. HELP!!!

trying to get at it after hard reset using browser to https://172.16.42.42 gets me a  "unable to connect error"

I tried flushing the browser cache, using incognito and vanilla firefox nothing worked.

I tried to 172.16.42.1:1471 to see if there was ANY help and I see the FLASH ERROR screen BUT then after a reboot I got "unable to connect"

 

I am using a Linux mint machine so I followed https://docs.hak5.org/wifi-pineapple/setup/connecting-to-the-wifi-pineapple-on-linux  which seemed to work

enx001337a71044: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UP group default qlen 1000
    link/ether 00:13:37:a7:10:44 brd ff:ff:ff:ff:ff:ff
    inet 172.16.42.42/24 brd 172.16.42.255 scope global noprefixroute enx001337a71044
       valid_lft forever preferred_lft forever
    inet6 fe80::b9a1:fdb5:689f:830f/64 scope link noprefixroute
       valid_lft forever preferred_lft forever

 

I CANNOT use the browser (private

I can ping 172.16.42.1

ping 172.16.42.1
PING 172.16.42.1 (172.16.42.1) 56(84) bytes of data.
64 bytes from 172.16.42.1: icmp_seq=1 ttl=64 time=0.224 ms

can't ssh into 42.42 using password hak5pineapple

 

ssh root@172.16.42.42
root@172.16.42.42's password: 
Permission denied, please try again.
root@172.16.42.42's password:

CAN ping 42.42

ping 172.16.42.42
PING 172.16.42.42 (172.16.42.42) 56(84) bytes of data.
64 bytes from 172.16.42.42: icmp_seq=1 ttl=64 time=0.057 ms

SO I removed the power. Waited for 10 minutes just in case.  Held the reset button in, three red flashes then solid red.  THE ABOVE is where I am right now.

So the pvII is on the linux box with a SOLID red light and I can't get into it HELP PLEASE

 

 

Edited March 4, 2023 by odeon

[dark_pyrro]

10 hours ago, odeon said:

but I can't 172.16.42.42

Not sure what you refer to here, what is in the "can't"?

10 hours ago, odeon said:

I have hard reset the pvii ( hold reset for three flashes solid red)

This alone won't reset your Pineapple

10 hours ago, odeon said:

https://172.16.42.42 gets me a  "unable to connect error"

Never use https along with any default/standard web UI of the Pineapple. It's http only. Also, using 172.16.42.42 won't take you to the Pineapple. You are just trying to visit a web server/daemon (that most likely isn't there) on the PC from where you are trying to access the Pineapple. (Pineapple = 172.16.42.1, PC connected to the Pineapple = 172.16.42.42, or should be if following the instructions in the documentation, at least for reset/recovery actions)

10 hours ago, odeon said:

can't ssh into 42.42 using password hak5pineapple

As already said; you are just trying to ssh into your own machine, not the Pineapple. 'hak5pineapple' isn't a valid password unless you have set it yourself. There's no "default password" for the Mark VII. All passwords are set by you during setup.

10 hours ago, odeon said:

CAN ping 42.42

Yes, because you ping your own machine, not the Pineapple

10 hours ago, odeon said:

Held the reset button in, three red flashes then solid red

This is when you access the Pineapple recovery web UI using http://172.16.42.1 (no port and not https)

Download the *recovery* firmware file (none of the firmware update files), verify the checksum and then upload it to the Pineapple using the recovery web UI.

After that you do the usual "out-of-the-box" setup.

If you get flash errors when using a 2.x firmware version, the Pineapple may have bad flash storage (something that is checked when 2.x fw is used). This means that you may have been running the Mark VII successfully on fw 1.x, but when upgrading to 2.x flash errors may be detected. If so, I would suggest creating a support ticket.

[odeon]

Thanks so much for clarifying my thinking.  I don't know what I was thinking.  You made some excellent points and I learnt some things as this is NOT my skill set that's why I bought this PVII.  REALLY helpful. So I read through your replies and decided to go back to basics. I am STUCK because firefox will not stop adding https and that's something I have to fix before continuing and I don't want to bother you with that. I did write up what I am experiencing and where I am right now just in case anyone else hits this problem. I'll try to document it as I go. 

 

you said

Quote

This alone won't reset your Pineapple

 

I followed the instructions below, what am I missing please?

 

1 FACTORY RESET

I followed the instructions from this link https://docs.hak5.org/wifi-pineapple/faq/factory-reset-and-recovery and the light is solid red

The LED should blink RED rapidly, and then remain SOLID RED.  If the status LED changes to BLUE, disconnect the power and repeat the process.  Make sure the button is held in firmly, and release the button after approximately three flashes of the RED LED.

I CANNOT get firefox to use http as it keeps putting in https.

I have turned off https mode in firefox but it still happens.

flushed and reinstalled firefox

sudo apt-get --purge --reinstall install firefox

turned OFF autofill

browser.urlbar.autoFill to toggle it from true to false. 

then put

http://172.16.42.42

flushed the cache 
tried everything in safe mode

So, thanks to you, I have a plan and more tools in my linux comms toolkit.  This is not fixed but until I get this https issue under control I don't see how I can progress.

Edited March 5, 2023 by odeon

[dark_pyrro]

Make sure that "HTTPS-Only Mode" is disabled in Firefox. Also try an incognito/private window.

[dark_pyrro]

15 minutes ago, odeon said:

then put

http://172.16.42.42

And... you are still trying to use the .42 address. You should *NOT* use 172.16.42.42, that's your PC, you should use 172.16.42.1 since that is the Pineapple.

 

[odeon]

I did do both of those things and nothing worked. I flushed the cache, purged and reloaded firefox. I suspect this machine is possessed 🙂    I'll keep plugging away at this THANKS to your wonderful help.  I don't want to bother you with this firefox issue as you have been so kind.

I'll keep this thread open so others can see how an noob works their way through this.

thanks for sticking with me on this.

 

[odeon]

Yep I  mistyped sorry

right now I factory reset as per the link

uploaded the recovery file mk7_recovery_1.0.1.bin   to get to a blue SOLID light

uploaded the latest firmware when prompted   upgrade-2.1.3-stable.2022101708401.bin

http://172.16.42.1:1471  and got

FLASH ERROR

FLASH ERROR

a flash error was detected on your device

Seems that this machine has problems. AGAIN you come to the rescue, your suggestion to raise a support issue seems the correct path and I will do that. I bought this machine some time ago and put it aside whilst I was away. I REALLY hope Hak5 will do the right thing, I am sure they will.

thank you so much for all your help dark_pyrro you are what makes the web great.

 

[cluckomatic]

Man I gotta say, I sure didn't miss the ass hats that can't handle... Well. It seems, pretty much any "people".. Prick... 🖕 No you OP, sorry.

[Juicybitch88]

On 3/5/2023 at 10:50 AM, dark_pyrro said:

Im getting exactly this: Have uploaded the Recovery file and getting into the Setup Menü as normal. Then at uploading the "newest" Firmware it says Flash Failure..

On 3/5/2023 at 10:50 AM, dark_pyrro said:

If you get flash errors when using a 2.x firmware version, the Pineapple may have bad flash storage (something that is checked when 2.x fw is used). This means that you may have been running the Mark VII successfully on fw 1.x, but when upgrading to 2.x flash errors may be detected. If so, I would suggest creating a support ticket.

On 1.0 it runs but updating the Firmware runs into Problems..

[odeon]

Hi there @Juicybitch88

I had to get a replacement and hak5 were GREAT!   it's all detailed here in this thread   it was very easy.

@odeon

[Juicybitch88]

On 5/6/2023 at 12:30 PM, odeon said:

Hi there @Juicybitch88

I had to get a replacement and hak5 were GREAT!   it's all detailed here in this thread   it was very easy.

@odeon

@odeonIm Fighting with Hak5 Support already weeks and not getting further.. Im a German Pentester and did buy mines from Firewire-Revolutions Shop in Germany.

Support dont accept my Invoice.

Edited May 21, 2023 by Juicybitch88

[dark_pyrro]

You have to contact the shop where you bought the device. Hak5 can't replace something they didn't sell in the first place.