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Unable to connect to Cloud C2


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I'am able to see the device on my network and ping it.  I have added the device.config in the root of the micro sd and for some reason my device can't be detected on the cloud.   I have installed the software on my windows 2016 server.  I have added my configuration in case I made a mistake somewhere.  



screen crab config.png

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  • 11 months later...

I'm having this same issue, I'm able to connect all of my other devices except for the screen crab. The Crab will connect to my network, but just won't reach the c2. If anyone has any insight into a possible solution it'd be greatly appreciated! 😃

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