Tetra setup fails, endless loop

[Edward Kenworthy]

Just received my Tetra.

Powered by the provided PSU, Boots, connect to http://172.16.42.1:1471

Select update file, confirms file is good, says it's starting the update which will take 5-10 minutes.

Sometimes it comes back to the update file selection page almost immediately, sometimes it take 10+ minutes.

But it always comes back to the update file selection page.

Tried with Firefox, Edge and IE.

The blue led is permanently lit.

As an aside: why is there no troubleshooting guide? I'm sure I can't be the first person this has happened to.

[AlphaFreestyle]

I have the same problem did you ever find a resolution

[Cap_Sig]

What version of firmware are you using for the update? 

I have seen this error before.  If it is a 2.6.x version, you may try updating to 2.5.4 first.  Then do an initial setup.  After all that is complete do a OTA or manual update to 2.6.x firmware (latest is 2.6.2)

I would recommend the manual method but this is just preference. https://docs.hak5.org/hc/en-us/articles/360025819673-Manual-Firmware-Installation

[Jarwolf]

On 10/16/2019 at 10:03 PM, Cap_Sig said:

What version of firmware are you using for the update? 

I have seen this error before.  If it is a 2.6.x version, you may try updating to 2.5.4 first.  Then do an initial setup.  After all that is complete do a OTA or manual update to 2.6.x firmware (latest is 2.6.2)

I would recommend the manual method but this is just preference. https://docs.hak5.org/hc/en-us/articles/360025819673-Manual-Firmware-Installation

Dude, thank you so much. This got mine working. I will try updating to the 2.6.x. Wish me luck.

[Predator]

Just my experience here...

WiFi Pineapple TETRA draws pretty much juice, I had to connect an external micro-USB power adapter to UART to make my unit have a stable source of power. Not even the battery package could sustain it during setup so plug it in to a wall socket before trying to set it up is what I would recommend.