anark1 Posted September 5, 2017 Share Posted September 5, 2017 anyone know what the rough turnaround times are for the shop tickets? just curious as teh site says 1-2 buisness days but im doubfull thats correct. i am after assistance with part missing from my order. Quote Link to comment Share on other sites More sharing options...
digip Posted September 5, 2017 Share Posted September 5, 2017 Just have to wait it out a bit. If it goes longer than 3 weeks without a word, send another ticket in, but it's a queue of first come first serve, and only a few people who handle all the orders and customer service stuff. Quote Link to comment Share on other sites More sharing options...
Sebkinne Posted September 5, 2017 Share Posted September 5, 2017 Because of the labor day weekend there is a bit of a backlog on the customer service tickets right now. Quote Link to comment Share on other sites More sharing options...
anark1 Posted September 5, 2017 Author Share Posted September 5, 2017 thanks Seb, Appreciate the reply. i have since had an update and are talking to the support person :) Quote Link to comment Share on other sites More sharing options...
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