anark1 Posted September 5, 2017 Posted September 5, 2017 anyone know what the rough turnaround times are for the shop tickets? just curious as teh site says 1-2 buisness days but im doubfull thats correct. i am after assistance with part missing from my order. Quote
digip Posted September 5, 2017 Posted September 5, 2017 Just have to wait it out a bit. If it goes longer than 3 weeks without a word, send another ticket in, but it's a queue of first come first serve, and only a few people who handle all the orders and customer service stuff. Quote
Sebkinne Posted September 5, 2017 Posted September 5, 2017 Because of the labor day weekend there is a bit of a backlog on the customer service tickets right now. Quote
anark1 Posted September 5, 2017 Author Posted September 5, 2017 thanks Seb, Appreciate the reply. i have since had an update and are talking to the support person :) Quote
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