NanoCoder Posted February 10, 2018 Share Posted February 10, 2018 I did buy Packet Squirrel but i want to cancel and i get this: This order has already been fulfilled and cannot be cancelled anymore help?? Quote Link to comment Share on other sites More sharing options...
NanoCoder Posted February 10, 2018 Author Share Posted February 10, 2018 i did buy it 3 days ago Quote Link to comment Share on other sites More sharing options...
Broti Posted February 10, 2018 Share Posted February 10, 2018 Did you try to contact them directly? https://hakshop.zendesk.com/hc/en-us/requests/new Quote Link to comment Share on other sites More sharing options...
Sebkinne Posted February 10, 2018 Share Posted February 10, 2018 Hi there, As the page says, an order cannot be canceled once it's been fulfilled (left the warehouse / shipped). If you want to return your device, you will need to contact us. We'll let you know how to return the item, but it is important that it remains unopened. We usually charge a 15% restocking fee (to cover the overhead), and don't refund the shipping (as the product has shipped). You can contact us here: https://hakshop.zendesk.com/hc/en-us/requests/new More about our policies here: https://hakshop.com/policy Quote Link to comment Share on other sites More sharing options...
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