DinkaFox Posted September 10, 2014 Share Posted September 10, 2014 I just got my Pineapple Mark V with the battery pack yesterday. I plugged it in to let it charge over night and it doesn't output any power at all. When I first plugged it in, I pressed the LED indicator button, they all lit up. When I press the button without it being plugged it, no lights turn on. I used the correct charger and the power switch was on. Is there anything else I can do? Quote Link to comment Share on other sites More sharing options...
L0G1C Posted September 10, 2014 Share Posted September 10, 2014 I just got my Pineapple Mark V with the battery pack yesterday. I plugged it in to let it charge over night and it doesn't output any power at all. When I first plugged it in, I pressed the LED indicator button, they all lit up. When I press the button without it being plugged it, no lights turn on. I used the correct charger and the power switch was on. Is there anything else I can do? It sounds like you got a bad battery unit. I'd recommend contacting support@hak5.org so they can setup an exchange/return. ~L0G1C Quote Link to comment Share on other sites More sharing options...
danixdefcon5 Posted September 10, 2014 Share Posted September 10, 2014 I just got my Pineapple Mark V with the battery pack yesterday. I plugged it in to let it charge over night and it doesn't output any power at all. When I first plugged it in, I pressed the LED indicator button, they all lit up. When I press the button without it being plugged it, no lights turn on. I used the correct charger and the power switch was on. Is there anything else I can do? Did you check if the charger lit up the green light when charging? I found out that one of my outlets is faulty because the green light wouldn't come on, or would turn off after a couple of minutes. Quote Link to comment Share on other sites More sharing options...
DinkaFox Posted September 10, 2014 Author Share Posted September 10, 2014 Yes the charger light is green. Quote Link to comment Share on other sites More sharing options...
Sebkinne Posted September 10, 2014 Share Posted September 10, 2014 Yes the charger light is green. Head over to http://hakshop.com/exchange or send us an email to exchange@hak5.org. Best regards, Sebkinne Quote Link to comment Share on other sites More sharing options...
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