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Outlook 2010 taking days to update online shared calendar


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Having an issue - got a client Outlook 2010 workstation that has a connection to an online shared Outlook calendar from another organisation. She has full rights so can see full details on the appointment - however if the user adds an appointment onto the shared calendar of the shared calender user adds an appointment it takes hours sometimes days for the shared calender to sync with the users Outlook client.

I have removed cache mode from the users Outlook client and made sure the calenders are part of the Send/Receive group. I have also removed and re-added the shared calendar to no affect. Any ideas on what may be causing this or what to try?

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