lukeh53 Posted June 16, 2010 Share Posted June 16, 2010 So, one of my friends brought me his computer last night, asking for me to fix it. It is a Dell, with a Dell MB, 2 HDD (one 40GB and the other 20GB), 2 CD drives (neither of which seem to be DVD capable), and a floppy drive, running XP SP1. On boot, it loads past the DELL logo and into a menu that says something along the lines of: Windows did not shut down properly etc, etc. I'm sure everyone has seen it. Any option I choose reboots the computer, and when I choose Start Normally, It loads untill the login screen should come up, then a blue screen appears for a second, then reboot. the blue screen had error code 000000024 (not sure about the number of 0s), which I looked up and was informed that it is NTFS_FILE_SYSTEM problem http://support.microsoft.com/?kbid=228888&sd=RMVP I looked inside at the HDDs and noticed that only one was plugged in. I plugged the other in and got the same result. The only change was from unplugging the first and only having the second HDD. The "Windows did not shutdown properly..." menu doesnt come up, and it loads the login screen. after a second, it shows a message saying The system process "C:\Windows\system32\services.exe" Terminated unexpectedly with status code -1073741819. The system will now shut down and restart. It gives a 60 second timer before restart. I read on about the STOP 000000024, and found a general consensus that the fix is to run CHKDSK /r , so i decided to try for a console. So I try to login anyway, hoping adainst hope that i might be able to get a command prompt open before time runs out (seems like a sick game :P ), but no luck. my next thought was of the rescue console in XP install disks, but for some reason the computer wont boot from the CD drive, even after i configured the BIOS to do so. Any ideas on how to go about this would be greatly appreciated. --luke Quote Link to comment Share on other sites More sharing options...
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