I can't connect or set up my new Wi-Fi Pineapple. I followed the steps in the guide and online exactly to the best of my knowledge. I don't see why this isn't working. It should be pretty simple, but for whatever reason, it just doesn't want to work. I can provide more details if needed. Please help, thanks!
Pineapple Hardware Version (ex: Mark III, Mark IV, etc.): Mark IV
Pineapple Software Version (ex: 2.5.0, 2.6.4): Whatever the default firmware it shipped with is (I didn't change it as I can't do anything)
OS used to connect to the pineapple: Windows 7
Network layout of how your setup is connected (including IP information): I connect to the internet with a Wi-Fi connection (Wireless Network Connection). I connected the pineapple to my Ethernet port on my laptop to the pineapple's WAN/LAN port (Local Area Connection). Here is the result from ipconfig: Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix . : gateway.pace.com Link-local IPv6 Address . . . . . : fe80::e1e5:c468:b293:8a1a%15 IPv4 Address. . . . . . . . . . . : 192.168.1.67 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.254 Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Link-local IPv6 Address . . . . . : fe80::9de3:238d:91f7:1c1c%13 IPv4 Address. . . . . . . . . . . : 172.16.42.42 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . :
All the tools/options that are running on the pineapple when the issue happened: Default
Ping results from computer to pineapple: C:\Users\Dr Dinosaur>ping 172.16.42.42 Pinging 172.16.42.42 with 32 bytes of data: Reply from 172.16.42.42: bytes=32 time<1ms TTL=128 Reply from 172.16.42.42: bytes=32 time<1ms TTL=128 Reply from 172.16.42.42: bytes=32 time<1ms TTL=128 Reply from 172.16.42.42: bytes=32 time<1ms TTL=128 Ping statistics for 172.16.42.42: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms C:\Users\Dr Dinosaur>ping 172.16.42.1 Pinging 172.16.42.1 with 32 bytes of data: Reply from 172.16.42.42: Destination host unreachable. Request timed out. Request timed out. Request timed out. Ping statistics for 172.16.42.1: Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Is the problem repeatable (Yes/No): Yes
Steps taken which created the problem: The initial set up for Windows (on the included book and from http://cloud.wifipin...guidequickstart)
Error Messages: Google Chrome could not connect to ...
Log file information: Not sure where to get this from (if possible with no valid connection).
Anything else that was attempted to 'fix' the problem: Re-tried setup. I also tried to connect to my BT5RC3 VM with no luck.