Received my pineapple today and was trying to get the MC760 USB device to work. Looking through the forums I have verified the following:
1) The device is activated and working on a windows PC
2) The device has been attempted both directly plugged in, and via a powered USB hub
3) The pineapple is connected to the wall
When connecting the USB device directly to the pineapple lsusb reports the address as "Bus 001 Device 017: ID 1410:6002 Novatel Wireless" when plugged in via the powered USB hub I get "Bus 001 Device 015: ID 1410:5031 Novatel Wirelss"
The 3g.sh script appears to only be configured to work when the device is reading ID 1410:5031.
When running connected to the USB hub and I run 3g.sh through the terminal I get the following:
root@Pineapple:/www/pineapple/3g# ./3g.sh
Searching for attached 3G Modems
1d6b:0002 0451:2046 1410:5031
Novatel MC760 (Virgin Mobile) detected. Attempting mode switch
Looking for target devices ...
No devices in target mode or class found
Looking for default devices ...
Found devices in default mode, class or configuration (1)
Accessing device 019 on bus 001 ...
Getting the current device configuration ...
OK, got current device configuration (0)
Using first interface: 0x00
Using endpoints 0x08 (out) and 0x87 (in)
Inquiring device details; driver will be detached ...
Looking for active driver ...
No driver found. Either detached before or never attached
Could not claim interface (error -2). Skipping device inquiry
USB description data (for identification)
-------------------------
Manufacturer: Novatel Wireless Inc.
Product:
Serial No.: PROTECTED
-------------------------
Looking for active driver ...
No driver found. Either detached before or never attached
Setting up communication with interface 0
Could not claim interface (error -2). Skipping message sending
Checking for mode switch (max. 20 times, once per second) ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
Searching for target devices ...
No new devices in target mode or class found
Mode switch has failed. Bye.
rmmod: can't unload 'usbserial': unknown symbol in module, or unknown parameter
insmod: can't insert 'usbserial': Invalid argument
./3g.sh: line 113: /etc/init.d/firewall: not found
./3g.sh: line 113: /etc/init.d/firewall: not found
I see two lines that may be causing the issue:
Looking for target devices ...
No devices in target mode or class found
AND
Manufacturer: Novatel Wireless Inc.
Product:
Serial No.: PROTECTED
The Product appears to be missing, is this normal on the MC760?