Cap870 Posted July 8, 2023 Share Posted July 8, 2023 I recently placed my first order, and the product is physically damaged via shipping. I've tried to call their number, and I get a response saying the number can't be reached. I've tried their email, and the site doesn't recognize my phone#, email, or order number. I've attempted Facebook page via messenger and it responds with the profile isn't monitored but offers me the link to their website. How in the heck do I proceed with a damage clam? TIA Quote Link to comment Share on other sites More sharing options...
Irukandji Posted July 9, 2023 Share Posted July 9, 2023 Who Did you order from? Hak5 or an authorised reseller? If it's hak5 https://hak5.customerdesk.io Quote Link to comment Share on other sites More sharing options...
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