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Pineapple took too long to load and won't connect to computer.


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So i'm having a little bit of the same problem, i'm on mac and I have already set up my pineapple and it had to restart the website to go to the home screen. When i restarted the website ( , it "took too long to respond." When i check my network connections, i see the name of the pineapple but can't connect to it. It seems that I need to factory reset the pineapple but idk. 

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