the device does not recognize the password and I can not reset the device

[jbc]

I have a mk7 and I couldn't use it because it doesn't recognize the password. I think the firmware is older than 1.1.0 because I haven't used it for a long time.

How can I reset it so I can use it again?

I have followed the instructions to turn it off for 7 seconds or more, but they do not work for me, I think it is due to the firmware.
Could you help me ?

tks

[Irukandji]

You probably want to follow this one.

https://docs.hak5.org/wifi-pineapple/faq/factory-reset-and-recovery