Avocado Posted March 1, 2022 Share Posted March 1, 2022 Hi there all, I recently bought the Key Croc and still can't get into arming mode after the first time. I have tried using my SIM ejector tool and a paper clip, but still nothing. I did verify the lights worked no problem, and when I got it into arming mode for the first time it did show the collected keystrokes. I simply can't get it back into arming mode. It is just in attack mode, and I do here a slight rattle inside the croc, so I'm assuming the button fell off inside? I haven't opened it to verify. I was curious if anyone had any solutions or should I just submit a claim for it? TLDR: Can't get into arming mode after the first time and I hear a slight rattle inside; so should I submit a claim or user error? Thanks in advance for any replies I get to this :) Quote Link to comment Share on other sites More sharing options...
dark_pyrro Posted March 1, 2022 Share Posted March 1, 2022 I would suggest submitting a support ticket on that one. It sounds like it's not acting normal. Quote Link to comment Share on other sites More sharing options...
Irukandji Posted March 1, 2022 Share Posted March 1, 2022 Submit a ticket here. https://hak5.customerdesk.io/ I have a similar problem as well. Quote Link to comment Share on other sites More sharing options...
Avocado Posted March 1, 2022 Author Share Posted March 1, 2022 Thank you both for the replies, I have submitted a support ticket now. Thanks again :) Quote Link to comment Share on other sites More sharing options...
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