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Posted

Just got MKV with a Pineapple juice 15000 and looks like the battery wont take a charge. It has 4 LED's on the side and I left it over night with the supplied power supply and the indicator keeps flashing half way charged. Any one also having this problem?

  • 2 weeks later...
Posted

Same ting happend here ! The cable to the battery inside had a bad solder connection and made no connection. Resolder and it takes charge. Do not be afraid to open the case , use plastic tools , on mine there was no glue holding the battery.

Good luck!

Posted

I want to say Thanks to the team from Hak5. There customer services is amazing and resolved my issue very very quick. Thank you Darren for having an amazing team!

  • 3 weeks later...
Posted

Same ting happend here ! The cable to the battery inside had a bad solder connection and made no connection. Resolder and it takes charge. Do not be afraid to open the case , use plastic tools , on mine there was no glue holding the battery.

Good luck!

Same thing here as well. Was it the solder on the battery or on the PCB?

Sending it back isn't a option for me, mailing would cost me more than buying another powerpack. (I live across the pond)

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