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Portal 2 Crashing On Startup?


red shadow
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I was so excited to get my copy of Portal 2 off steam, only to realise that It crashed on the loading screen.

EVERY

SINGLE

TIME!

I really need some help on this! If there is any way to fix this issue please notify me! My friend has the same problem and I've posted on other places too.

Yes, I did buy the legit copy.

Here's what I've tried:

Moving every folder of Portal 2 and Steam.exe to my C:// drive (I had it on an external drive before)

Running as admin

Playing with firewall and antivirus turned off

almost everything!

Please help me!

Here's the error code:

Problem signature:

Problem Event Name: BEX

Application Name: portal2.exe

Application Version: 0.0.0.0

Application Timestamp: 4d4c804d

Fault Module Name: StackHash_17bb

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Offset: 00000000

Exception Code: c0000005

Exception Data: 00000008

OS Version: 6.1.7601.2.1.0.256.4

Locale ID: 3081

Additional Information 1: 17bb

Additional Information 2: 17bbc6cdd26b0022069328ef7d5213a5

Additional Information 3: 4638

Additional Information 4: 4638519a8910e45250635dde7408583c

And here's my Specs:

Rating: 5.4

Processor: Intel Core 2 Duo CPU @ 2.33 GHz 2.33 GHz

Installed Memory (RAM): 4.00 GB (3.25 GB usable)

System Type: 32-bit Operating System

Operating System: Windows 7 Enterprise

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Ok goto the game in steam

right click > properties > verify integrity of game cache

once you have done that exit steam and delete the clientregistry.blob from the root of steam.

let me know how you get on.

for the record the game is good the ending is amazing its worth the effort.

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Ok goto the game in steam

right click > properties > verify integrity of game cache

once you have done that exit steam and delete the clientregistry.blob from the root of steam.

let me know how you get on.

for the record the game is good the ending is amazing its worth the effort.

Doesn't work.

Says that it needs 1 valid file or something.

Thanks for trying, though!

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Its the age old fix "Have you tried turning it off and on again"..in your case, it just needed a fresh reset and restart.

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