I just purchased a Mark7 pineapple for my business from a Hak5 European vendor and had a surprise when the device short-circuited on first use.
The Hak5 vendor does not want to provide support and now it seems that Hak5 also does not provide support because it was purchased from a recommended vendor.
Darren if you are reading this, PLEASE do something about this.
I need to order a number of Pineapple enterprise devices in the next few weeks for a large customer project, I HOPE Hak5 does stand behind support on products purchased.
Dominique
Rare
