NotSil Posted May 1 Share Posted May 1 Hey everybody, So I have a problem with my pineapple enterprise. I didn't use it for 3/4 year but I recently booted it again for a customer project. The web-interface said that the image wasn't flashed correctly (I remember last time I used it, it was working fine). So I loaded the recovery firmware according to this documentation -> https://docs.hak5.org/wifi-pineapple-enterprise/faq/factory-reset-and-recovery Everything seemed to work fine. After I uploaded the recovery firmware, a red LED was blinking. After that, I had a solid blue LED and I thought everything went well. Problem is: the pineapple enterprise doesn't spawn a wlan network to connect and set it up. I also tried connecting the pineapple directly to my computer but the web interface doesn't show up. I also can't ping my pineapple. Im now stuck. Did anybody had the same problem or knows what might be the issue? Quote Link to comment Share on other sites More sharing options...
dark_pyrro Posted May 1 Share Posted May 1 I guess there are quite few Enterprise users here on the forums, so submitting a support ticket to official support might be a good additional thing to do (and/or ask on Discord). 1 Quote Link to comment Share on other sites More sharing options...
NotSil Posted May 1 Author Share Posted May 1 I can't open a support ticket on the topic "resetting the device". It just directs me to the documentation Quote Link to comment Share on other sites More sharing options...
dark_pyrro Posted May 1 Share Posted May 1 Try some other topic then that allows you to submit a ticket Quote Link to comment Share on other sites More sharing options...
dark_pyrro Posted May 1 Share Posted May 1 I guess it depends on what kind of "variant" of the Enterprise you have, if it's Basic then it's community support Quote Link to comment Share on other sites More sharing options...
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