Jump to content

Just received my pineapple Mark VII. Is there a trick to turning it on?


Cryptoz
 Share

Recommended Posts

I am having some problems getting the pineapple to boot up. I have tried 4 USB-C adapters (all 2 volt 5V) and I get no LEDs when they are plugged in. There is a button on the device, but I think that's a reset button. I tried pressing it a few times and nothing. Is there something I am missing?

Link to comment
Share on other sites

It should start as soon as you apply power. Try different cables if you just have tried one. The button has nothing to do with the normal boot procedure. The power source doesn't necessarily need to be a USB-C one. If you have some USB-C to Type A USB cables, you can use a Type A power source as well.

Link to comment
Share on other sites

Thanks for your confirmation dark_pyrro.

I am only using USB A to USB C adapter cables. They work with all my other USB C products so I am sure it's not the cables or adapters. Perhaps the unit was damaged in shipping. I am engaging with Hak5 support under warranty.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...