mwithersit Posted November 4, 2019 Share Posted November 4, 2019 Order#: 177138 After purchasing almost $300 in goodies last week from hak5, I realized I ordered the non-tactical version of the pineapple nano, when I wanted the tactical. The upgrade is only $30 more than the basic, and once I receive my order and realized the error, I tried to order just the upgrade, but the upgrade is $65 plus shipping. To return the nano and repurchase with tactical, I would have to pay shipping twice more. I will cover all shipping, but if you could take off -$35 the sticker price, I would only end up paying for $11.50 in shipping for my error of ordering the non tactical nano. TLDR please consider discounting the tactical upgrade for someone who just got the basic by mistake. Quote Link to comment Share on other sites More sharing options...
mwithersit Posted November 4, 2019 Author Share Posted November 4, 2019 This was resolved by Jamie from customer service. Thank you! I tried to delete this post ;( Quote Link to comment Share on other sites More sharing options...
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