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My tetra just has a solid red light on and doesn't seem to be responding to anything. I've tried plugging it in and accessing via ethernet and console - nothing. Anyone seen that before? Thanks!

I seem to have misplaced the Y cable that came with the Tetra. Is there a way to get another one (I did email support to see if I could buy one)? Or a workaround to get it going another way? Thanks!