Every time I watch tutorials about the Wifi Pineapple, I see that the hosts are able to get more information about clients by selecting them in the recon menu by MAC address. But when I hover over the clients in either of my Wifi Pineapples (both Nano and Tetra) the 'No' symbol appears (circle with the diagonal line through it) and does not allow me to select the item. Is this a common issue and is there a fix for this I have factory reset both devices twice already and I am still getting this issue.
For further clarification this is the information that is in the help menu for the Wifi Pineapple:
Clicking the menu button next to an MAC address shows a menu providing buttons to add or remove the MAC from the PineAP Filter or PineAP Tracking feature. Opening this menu will automatically look up the MAC address in the OUI database if it has been downloaded. In order to download the OUI database, either the WiFi Pineapple or the web browser itself must have internet access. Deauth uses the multiplier to send multiple deauthentication frames to the target Client. A multiplier of 2 is twice as many deauthentication frames as a multiplier of 1. The menu button is disabled when a scan is active (ie. not stopped or paused).
Clicking the menu button next to an SSID shows a menu providing buttons to add or remove the SSID from the PineAP Pool or PineAP Filter. Deauth Clients will send deauthentication frames to all associated clients currently recognized by Recon using the multiplier. A multiplier of 2 is twice as many deauthentication frames as a multiplier of 1.
Further information that may or may not be relevant:
OS: Windows 10 Version 1803 OS Build 17134.706 and Kali Linux v3.30.2
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