I don't use the Dell Remote Access tool, I was just curious if anyone else used it and experienced the same issues I saw previously. It was a friends PC, not my own. It seems that the utility uses Ultravnc or RDP to connect. I only messed around with it the day I started this thread, besides the time I took a look at my friends pc.
What was going on was he was experiencing major packet loss and after process of elimination I disabled the Advanced Networking Service and all was fine. I've experienced this on 2 different lap-top's now both running Vista Home Premium.
Hey, do you know if these machines were directly connected to the Internet ? I experienced the same issue and Dell Support had me upgrade to the latest version (1.2). Try uninstalling the application and install the latest by going to the link below.
Dell Remote Access
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Hey, do you know if these machines were directly connected to the Internet ? I experienced the same issue and Dell Support had me upgrade to the latest version (1.2). Try uninstalling the application and install the latest by going to the link below.
http://downloads.dellremoteaccess.com/ra_setup.msi
Hope this helps you out.