[Not getting all clients from an ssid to the pineapple tetra]

I am playing around with the pineapple tetra. I want to get all clients from and ssid to connect through the pineapple. but i don't succeed.

I put my filters the following:

client filtering Deny mode, and i don't have any mac's inside.

ssid filtering Allow mode, and i have the ssid of the wifi that i want to 'take over'.

i get some clients, but not all clients come to the pineapple. Why is that and what can i do to make it work ?