To CAT6, having been in consulting for a little while, it is critical (as others have pointed out) to have a Statement of Work for every engagement that delineates exactly what services your are going to provide, the hours you will dedicate and what the deliverables are. Having your client sign that and following to gives you a bit more ammo when circumstances like this arise.
Need advice on managing difficult clients that won't pay on time
in Business and Enterprise IT
Posted
To CAT6, having been in consulting for a little while, it is critical (as others have pointed out) to have a Statement of Work for every engagement that delineates exactly what services your are going to provide, the hours you will dedicate and what the deliverables are. Having your client sign that and following to gives you a bit more ammo when circumstances like this arise.
Good luck