[How to get the hak5 shop to respond]

Got a very nice mail from the shop and they are sending a replacement device - nice service!

So a glad customer here :-)

Cheers

[How to get the hak5 shop to respond]

By the way - was not trying to be impolite. I am just a bit frustrated having what seems to be a defective device.

I also made a forum post a week ago, but none of the suggestions there has resolved the issue, so I assume that it is defective.

Cheers

Kim

[How to get the hak5 shop to respond]

I tried getting in contact with them as I think my device is defective. I think they should reply within a week and not be selective about which mails to reply :-)

When I first got the device and powered it up it did not upgrade and nothing happened. The green and red LED turned on but that was it. I looked at the content of the SD-CARD (using my Ubuntu server) and it was empty.

So I followed the "bricked" mode flashing instructions and it worked. I booted the device and could access the web interface.

The day after I tried powering up the device it did not boot. The following happens:

* Sometimes the green, blue and red LEDs are turned on and nothing more happens.

* Sometimes the green and red LEDs are turned on and the amber LED blinks.

* Sometimes (perhaps 1 out of 50 tries) the devices boots up and works.

I have tried to start it in recovery mode again - but it is the same behavior.

Thanks for your help.

Kim

[How to get the hak5 shop to respond]

My new pineapple wifi will not boot.

I sent an email to hak5 shop a week ago but has not received any response yet.

Is there another way to get in contact with them or have I just lost my money?

[My new PineApple will not boot]

Yes to dip switches - I have also tried to start in recovery mode and its the same behavior.

I checked the content of the SD card on my Ubuntu server.

I have tried without the SD card and it's the same.

[My new PineApple will not boot]

Hi,

I have sent a mail to hak5 shop, but has not heard anything yet.

Is there a way to get in contact with them?

Thanks in advance

Kim

[My new PineApple will not boot]

I got the PineApple WIFI two days ago. When first powering the device on it did not upgrade and nothing happened.

I looked at the content of the SD-CARD and it was empty.

So I followed the "bricked" mode flashing instructions and it worked.

So today when powering up the device it did not boot. The following happens:

* Sometimes the green, blue and red LEDs are turned on and nothing more happens.

* Sometimes the green and red LEDs are turned on and the amber LED blinks.

* Sometimes (perhaps 1 out of 50 tries) the devices boots up and works.

I have tried to start it in recovery mode again - but it is the same behavior.

Is it defective?

Cheers

Kim