wxrkny Posted December 22, 2007 Share Posted December 22, 2007 I do a lot of tech support for family and friends but it is always a pain not being able to see what they are seeing. I usually use PC Anywhere if I have it set up on their machine or remote assistance but these can be a pain. The One Click VNC showcased in episode 3x05 is great. I've used it several times already and it makes my life so much easier. There is only one problem, on a few machines it did not connect. I am unsure if this is because of Windows firewall or a firewall on their router. Is there anyway around this besides walking someone through port forwarding on their router. What I am really looking for is for me to send a friend a file and have them do as little as possible for me to remote into their computer. A lot of times I do work for people who can barely turn a computer on so it needs to be very simple. 95% of the people are running Windows XP home. I'm sure a lot of you guys do the same thing so any tips on how you do it is greatly appreciated. Quote Link to comment Share on other sites More sharing options...
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