Jump to content

Weird Route Issue


Recommended Posts

I had a really weird problem last night, trying to help someone over the internet. They previously had viruses which were properly quarantined and removed with Norton Corporate Edition v.7 I believe. A couple days after they were removed Norton would spit out these random notifications saying it found something within the system volume (e.g. C:System_restore{004539023-CCAD-9823423F} ) that is the info in the notification and then quarantined are a bunch of weird files (A00094990.exe)

I had this problem sometime ago on one of my machines running 2k3 and was able to solve it by removing the registry entries... (I think) I couldn't remember exactly, but I removed a registry entry after searching for the first set of numbers in the above (e.g.) then the folder that was contained in I just removed the whole folder. I believe it was called something like KeystoNotDelete or KeystoRemove something like that. After that this person wasn't able to access the internet at all, but did have a valid IP.

We tried a system restore to a couple previous dates as far as a month back which failed back that far. Rebuilt the tcp/ip stack, still nothing. Then today I guess it was fine and able to access the internet.

I am just curious if anyone has any idea what could have prevented this machine from accessing the internet being that it had valid ip information and I thought the registry key I removed only associated with norton? 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...