DominiqueC Posted March 27 Share Posted March 27 I just purchased a Mark7 pineapple for my business from a Hak5 European vendor and had a surprise when the device short-circuited on first use. The Hak5 vendor does not want to provide support and now it seems that Hak5 also does not provide support because it was purchased from a recommended vendor. Darren if you are reading this, PLEASE do something about this. I need to order a number of Pineapple enterprise devices in the next few weeks for a large customer project, I HOPE Hak5 does stand behind support on products purchased. Dominique Quote Link to comment Share on other sites More sharing options...
Irukandji Posted March 27 Share Posted March 27 Probably try the support page. https://hak5.customerdesk.io/#rp-customer-widget-home Quote Link to comment Share on other sites More sharing options...
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