DrSathya Posted November 10, 2022 Share Posted November 10, 2022 Ordered Item not yet shipped and holding with Hak5 is not acceptable Order ##289390 Ordered At 10/11/2022 Link to comment Share on other sites More sharing options...
dark_pyrro Posted November 10, 2022 Share Posted November 10, 2022 Contact the Hak5 Shop, the forums isn't a place for order support. Link to comment Share on other sites More sharing options...
DrSathya Posted November 11, 2022 Author Share Posted November 11, 2022 Trying to reach you in many ways but no response or no option to connect with your support team. If you have anything please share the contact team information. Link to comment Share on other sites More sharing options...
Irukandji Posted November 11, 2022 Share Posted November 11, 2022 3 hours ago, DrSathya said: . If you have anything please share the contact team information. No. We don't have anything of that nature. Only way to get contact with with them is that contact page. Link to comment Share on other sites More sharing options...
dark_pyrro Posted November 11, 2022 Share Posted November 11, 2022 Or simply reply to the email(s) that are sent out when the order has been placed. The few times I've had questions (or such) when I've ordered stuff, I just replied using email and that worked perfectly fine. Swift and informative response. No issues. Link to comment Share on other sites More sharing options...
DrSathya Posted November 11, 2022 Author Share Posted November 11, 2022 The contact page is not proper responsive one. Dear Hak5, am having full hope on you and the service but this time you have failed to ship what the customer have ordered. Till now there is no communication was sent to the customer. It makes to think different aspects. Hope you can understand the pain of the customer and money spent Link to comment Share on other sites More sharing options...
dark_pyrro Posted November 11, 2022 Share Posted November 11, 2022 In what way is the contact page not responsive? It works perfectly well. You have to be more detailed about what's not responsive on the contact page. Also remember that there is no activity here from support. It's a community forum. Link to comment Share on other sites More sharing options...
DrSathya Posted November 11, 2022 Author Share Posted November 11, 2022 https://hak5.customerdesk.io/ Check this page ? 1. It is showing only " Product Ordered" When i track my order 2. When we recheck and it seems to be not even shipped from your end. Tell me what should i do ? It would be great if you could share the status of the order. My Order ## 289390. Please help me to get the status of the ordered product. Link to comment Share on other sites More sharing options...
MocconaCoffee Posted December 16, 2022 Share Posted December 16, 2022 On 11/10/2022 at 12:28 PM, DrSathya said: Ordered Item not yet shipped and holding with Hak5 is not acceptable Order ##289390 Please contact support directly, consider deleting this forum post as it appears you revealed sensitive information publicly^^ Link to comment Share on other sites More sharing options...
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