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Bash Bunny Mark 2 stuck in boot loop or bricked? Help troubleshooting!


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I think my Bash Bunny Mark 2 is either bricked or stuck in a boot loop. After I sent a beginner tester on a simple test to plug in the bash bunny to a desktop that we thought would be a windows. It wasn't it was an a mac os. They still decided to plug in  the bunny and brought it back. When i put it in arming mode and plugged it into my windows pc it booted to a green led the police red/blue sequence and kept repeating that. Then I went through the process of resetting the device, unplugging it 3 times as soon as the green LED turns off and when I plugged it back in the 4th time I get the green LED and then it turns off with no LED. Please Help!

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