Rms44 Posted July 14, 2022 Share Posted July 14, 2022 Only was able to use the pineapple one day then when I went to power it on it went solid blue then blinks and shuts off. Iv switched around the power cables and Tried the basic troubleshooting nothing works. So I started the recovery process but after I changed the IP address in step two (after getting the lights to blink red) the device won’t connect to the login page. I’m so frustrated anyone got any ideas ? Using a PC windows 11 Link to comment Share on other sites More sharing options...
dark_pyrro Posted July 14, 2022 Share Posted July 14, 2022 When in recovery mode, the LED shouldn't blink red, it should be solid red. I.e. press the hardware button on the Pineapple, apply power and keep on holding the hardware button and count the red LED flashes until you reach 3 of them, then release the hardware button and the LED should remain solid red. Then you should be in the position of being able to reach the recovery web UI. Link to comment Share on other sites More sharing options...
Ehrm Posted July 14, 2022 Share Posted July 14, 2022 I had the same issue, Still waiting on support, I think there may be a problem with the 2.0 firmware. Now it just wont turn on AT ALL, so be blessed to get to the possibility of a recovery. Link to comment Share on other sites More sharing options...
Rms44 Posted July 22, 2022 Author Share Posted July 22, 2022 Still haven’t been able to resolve this. Iv only got to use the device less then one day. Do they do exchanges ? Link to comment Share on other sites More sharing options...
Irukandji Posted July 22, 2022 Share Posted July 22, 2022 You can get into contact with them here. https://hak5.customerdesk.io/ Link to comment Share on other sites More sharing options...
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