R0n1n Posted May 26, 2022 Share Posted May 26, 2022 Hello, I just received my mk7 in the mail this evening and was able to get through the initial setup without a problem. However, my pineapple started to power down after the initial solid blue light->blue blinking light sequence. The AP would appear in my networks list on my Mac for a second prior to the shutdown but I’m unable to connect quick enough. I went to factory reset the device following the instructions. Disconnect->hold button-> connect power->count the 3 blinks->config ip. Since I’m using a Mac I quickly realized that I wouldn’t be able to detect the device, so I switched over to my windows machine. After switching to windows, I went through the aforementioned steps to enter recovery mode. To my dismay, I was unable to enter into factory reset mode and am now consistently getting the blue light sequence with the end result being no light at all. (Solid blue light->blinking blue light->device shuts off) I am running a pilot on these devices to justify an upgrade to enterprise pineapples, and need to get the sorted this week if possible. Any input or advice is appreciated. Thanks! Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.