Pineapple Vii root password

[Newbie hoobist]

I am new so please be patient. Need some advice 

setup as instructed 

flashed and updated firmware

rebooted 

Asking for root password 

eventhough I have use correct password , it’s not accepting it

where did I go wrong ?

can see hidden both

management AP and open AP

so I logged in via management ap and faced with this problem ….

any ideas please 

I might have set the access list MAC address wrong …. ? I basically allow access to my own wifi AP

[Newbie hoobist]

I actually don’t remember setting up a root user name or password 

[Irukandji]

If it's was running the lastst firmware.

Quote

On firmware versions 1.1.0 and later, you may reset a lost password by holding the Reset button for 7 seconds or longer. Upon success, the LED will flash a rainbow colour sequence and reboot. After the device reboots, you will be able to login with the password hak5pineapple. You are strongly advised to change this after logging in.

https://help.hak5.org/wifi-pineapple/faq/password-reset

[Newbie hoobist]

Thank you very much. I am in now.

why isn’t this in the instructions ….

 

[Irukandji]

54 minutes ago, Newbie hoobist said:

Thank you very much. I am in now.

why isn’t this in the instructions ….

 

The Password Reset was only added recently. And I don't know how old the instruction manual is.

[jbc]

I'm also new and I ask for patience!... after a long time I connected the mark VII and I don't remember the password. The reset instruction does not work for me, the led light only remains blue...
I don't remember what firmware I was running

 

[dark_pyrro]

Do a firmware recovery then and start from scratch