Kpat Posted October 22, 2021 Share Posted October 22, 2021 Hello I recently brought this device and the password to enter the portal says invalid even though I know it is the right one. I cannot reset the device either. Not sure what to do as this is now 3 hours old out of the box and not functioning? Quote Link to comment Share on other sites More sharing options...
Jtyle6 Posted October 22, 2021 Share Posted October 22, 2021 It should't have an password on it. If was purchased from hak5. But you could try this 👇 https://docs.hak5.org/hc/en-us/articles/360055166053-Firmware-Recovery Then the rest of the documentation. https://docs.hak5.org/hc/en-us/categories/360004116253-WiFi-Pineapple-Mark-VII Quote Link to comment Share on other sites More sharing options...
Kpat Posted October 22, 2021 Author Share Posted October 22, 2021 Thank you ,Yes I had set up a password on it, but it says is wrong. And not sure how to reset the device as I have tried holding the reset button down for 7 seconds and then it goes red, then I unplug it and plug it back in but the name of the device is the same? surely this is a fault in the device? thanks Quote Link to comment Share on other sites More sharing options...
Jtyle6 Posted October 22, 2021 Share Posted October 22, 2021 Since I own the previous version of the wifi pineapple (Nano / Tetra) device. And currently don't have this version. So I can't follow the instructions. If you have discord can try there. https://shop.hak5.org/pages/community 1 Quote Link to comment Share on other sites More sharing options...
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