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Wifi root passcodes not working:


Kpat
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Hello I recently brought this device and the password to enter the portal says invalid even though I know it is the right one. I cannot reset the device either. Not sure what to do as this is now 3 hours old out of the box and not functioning?

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Thank you ,Yes I had set up a password on it, but it says is wrong. And not sure how to reset the device as I have tried holding the reset button down for 7 seconds and then it goes red, then I unplug it and plug it back in but the name of the device is the same? surely this is a fault in the device? thanks 

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