What a disappointment.......

[PIX]

Just received my Pineapple Mark VII, first setup went quick but when I tried to install the Modules I received the much mentioned No Internet Error. Ping to any website was working and when I'm connected to the Pineapple I could surf the web without problems so I know for sure there was internet. Well because it was my first setup I thought to start over again so I did the factory reset. I installed the Pineapple from scratch and got the same No Internet Error. I wanted to Factory Reset the Pineapple again but..... no luck....it doesn't let me Factory Reset and it doesn't accept my root password anymore. The default root password ins't working either.
I have also tried an USB ethernet adapter, when the Pineapple is booted I see the green LED flashing and the ethernet interface is working. When I boot the Pineapple in Firmware Recovery Mode, the ethernet adapter isn't working....

I got very excited when I watched the tutorials online and finally bought the new VII but now I'm thinking it was a big mistake......so many forum posts but so little answers. 

[Foxtrot]

Hi PIX,

It seems like your "no internet error" is caused by the WiFi Pineapple not having an internet connection. A dialog is presented upon login that will show you some ways to get online, but if you missed it, that information is available at the Hak5 Docs.

There is no default root password for the device, so I'm not sure what you're trying. If you have forgotten the root password, you can reset it by holding the button down once the device has been fully booted, for 7 or more seconds. This will reset it to "hak5pineapple". You'll know it's happened when the LED flashes a rainbow colour. Once it reboots and comes back up, you should be able to log in.

Thanks

 

[PIX]

1 minute ago, Foxtrot said:

Hi PIX,

It seems like your "no internet error" is caused by the WiFi Pineapple not having an internet connection. A dialog is presented upon login that will show you some ways to get online, but if you missed it, that information is available at the Hak5 Docs.

There is no default root password for the device, so I'm not sure what you're trying. If you have forgotten the root password, you can reset it by holding the button down once the device has been fully booted, for 7 or more seconds. This will reset it to "hak5pineapple". You'll know it's happened when the LED flashes a rainbow colour. Once it reboots and comes back up, you should be able to log in.

Thanks

 

That 7 second factory reset only worked once. When I try it now, the leds starts flashing assuming the factory reset was succesful but after the reboot the wifi ssids are still the same but the root password is not working anymore. So there is no way to factory reset the Pineapple 😞

[Foxtrot]

4 minutes ago, PIX said:

That 7 second factory reset only worked once. When I try it now, the leds starts flashing assuming the factory reset was succesful but after the reboot the wifi ssids are still the same but the root password is not working anymore. So there is no way to factory reset the Pineapple 😞

The 7 second button hold isn't a factory reset. It resets the root password, but keeps data intact. This was a highly requested feature for people who tend to forget their credentials but don't want to lose any data stored on the device.

If you wish to reset the firmware to factory defaults, Please follow this docs article.