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Shipping issues


Jason_NZ
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Hi just trying to see if anybody else has had problems with there orders not getting shipped. Did the order 5 weeks back and still not here followed up with hak5 10 days back and they said it's all good. I  contacted DHL today with the tracking number and they say it's not been sent?   Not very happy given the extra I payed on top for faster shipping.   

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Well, go back to Hak5 with the "not been sent" tracking number then. If it's not sent, it's not sent, and you should get a reason for that other than "it's all good". There's also a difference between the status 10 days ago and the status of today. Maybe there's new information that Hak5 can deliver to you.

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