"Your Credentials are not valid" As well as "session has Expired"

[kikuz]

I am currently trying to setup the cloud c2 with AWS, and I'm following along with these videos

Video 1 -> https://www.youtube.com/watch?v=TIpx_ENurLY&t=67s

Video 2 -> https://www.youtube.com/watch?v=cvFMf9BQLAI&t=124s

Now, I've copied an pasted All of the correct commands to this process, as well as went out of my way to purge the first VM and then create a New one (Ubuntu lts 20. in AWS) And I still run into the same exact issue.

I try to connect to the Ip and then it displays the login page (After I have already put in token, license key, username, and password), And I go to put in the credentials and it gives me an error stating "Your Credentials are not valid" Even though I wrote them down to make sure I didn't get it wrong the second time. I even copy pasted it out of desperation.

If Anyone could assist me in something I could be doing wrong that would be greatly appreciated!

From your friend, Kikuz.

 

 

[kikuz]

Also it is only after i update the software is when i get the incorrect password. (c2 update)

[chrizree]

Are you using some special character as a part of your password that might not be appreciated by the Cloud C2 instance? (Don't expose your password here though :-) )

[GNeo]

I am going through the same issue. I keep getting the error "Your credentials are not valid."

[GNeo]

AWESOME! FOUDN A SOLUTION!

1. Delete c2.db
2. Stop Instance
3. Start and Connect
4. Run
   IP=$(curl -s https://checkip.amazonaws.com)
   
   ./c2_community-linux-64 -hostname $IP
5. And then go to the login and recreate the account. 

Then, happy connecting devices!

[Irukandji]

There's command in the C2 app to reset password. But I don't have my box with C2 running. So don't know what it's is.

[Six0401]

Hello,

So I also just tried to set up Cloud C2 and have this issue. There was an update and after the update it keeps telling my credentials are not valid. I tried the method you used GNeo but it didn't work for me. Any ideas?

[chrizree]

Is your password containing uppercase letters? Try to type them all as lowercase and see if it works. I seem to remember that it was an "update feature".

[Zentian01]

Hello there I would like to share the fix to this "Your Credentials are Invalid" error:

1) Make sure your service running cloud-c2, EXAMPLE:  sudo systemctl status hak5c2.service (There is plenty info out there on how to create a .service daemon?, I believe that is what is called), make sure to: systemctl stop the service and disable.

2) Go to /home/ubuntu then: ls, you will notice a file called c2.db, proceed to: rm c2.db

3) Start the entire process of setting up cloud-c2  over again... B-)

[Irukandji]

Sorry. this is a really old post..

The easy fix was https://docs.hak5.org/cloud-c2/troubleshooting/account-recovery