odrium Posted September 11, 2020 Share Posted September 11, 2020 Greetings, My orders #203836 and #203845 are quite delayed. I paid 2 weeks ago (August 29th) and the package has not been sent. I wrote to the customer service email and I have not had any response yet. I respectfully ask you to please have a better customer service and respond to both orders. Quote Link to comment Share on other sites More sharing options...
myelitepc Posted September 17, 2020 Share Posted September 17, 2020 Im having the same problem and ordered the same time as you. When I E-mailed them they just sent a pic of my invoice back to me, card says they have been paid but still no show on the lan turtle. Is it the fires all up the coast that stopped shipping? Quote Link to comment Share on other sites More sharing options...
op8 Posted September 23, 2020 Share Posted September 23, 2020 What method are they shipping? USPS, UPS or Fedex? I have ordered several packages over the past couple of weeks - many of them from Amazon and shipped via USPS -- and my packages were delayed by up to 2 weeks. At one point Amazon lost track of my packages and said they don't know what happened to them and they just refunded me for them. The packages did eventually show up though... As for my UPS packages, they were only delayed by a day or two, if any time at all. I feel like 3+ weeks for your package is pushing it though unless they ended up actually getting lost. Quote Link to comment Share on other sites More sharing options...
curtis9929 Posted September 26, 2020 Share Posted September 26, 2020 With wildfires and flooding. Everything is delayed. I have ordered several from Hak5 usually takes about 6 to 8 days. Just got the mark7 today. Well past 8 days. USPS had it for about! Days. And don't forget about the virus. It has slowed everything down. I am looking forward to the mark7 Enterprise don't think it will ship this year. 1 Quote Link to comment Share on other sites More sharing options...
curtis9929 Posted September 26, 2020 Share Posted September 26, 2020 I just checked tracking USPS had my mark7 for 8 days after the received it. And usually it only takes 3 days. Quote Link to comment Share on other sites More sharing options...
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