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MSI Laptop


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I have an MSI gaming laptop MS-16J9, My son was playing with the buttons on startup and now it says I need to put in password on startup.

He doesn't know what he has done.

I have removed the battery and the bios battery leaving it over night and shorting out the bios battery terminals but still asks for a password before it gets to windows.

Any help appreciated.


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On 8/22/2020 at 8:55 PM, warayngaran said:

what's your OS?

It's before operating system. Trying to figure out what which model of laptop it is.

I can link a guide to take the cmos battery out.

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