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Unresponsive Tetra


chs

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Posted

My tetra just has a solid red light on and doesn't seem to be responding to anything.  I've tried plugging it in and accessing via ethernet and console - nothing.

Anyone seen that before?

Thanks!

Posted

Sadly, yes. To cut a long explanation short, I had to re-image / rebuild the firmware. There is a link in the Tetra forum.

Has anyone seen a Tetra in fully functional state?

  • 2 weeks later...
Posted
On 3/29/2020 at 12:00 PM, BlackOp said:

Sadly, yes. To cut a long explanation short, I had to re-image / rebuild the firmware. There is a link in the Tetra forum.

Has anyone seen a Tetra in fully functional state?

Doesn't really seem to make sense? I don't know where "re-image / rebuilding the firmware" comes into this.

Sounds like the device has either faulty hardware, or the device isn't booting to the OS. If it's the latter case, it should be resolvable with a Firmware Recovery. The method is described at https://docs.hak5.org/hc/en-us/articles/360010471774-Firmware-Recovery.

Please let us know if there are any other problems.

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